People & Culture Manager
Fairmont Hotels & Resorts, New Orleans, LA, United States
Company Description
Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.
Hotel Overview
Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.
This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.
Job Description
Assist in enhancing colleague engagement by supporting hotel committees and organizing colleague functions, events, and celebrations that promote connection and morale
Support internal and external employer branding efforts by contributing to LinkedIn, Intranet, and internal communications as a social media ambassador
Assist in the development and implementation of workplace safety programs to ensure compliance with applicable regulations, drive colleague safety awareness, and manage Workers’ Compensation claims as needed
Support Departmental Leaders in analyzing colleague feedback and translating insights into actionable plans that improve engagement, performance, and the colleague experience
Partner with management to address employee relations concerns, conduct fair and timely investigations, resolve conflicts, and ensure all actions comply with local, state, and federal labor and employment laws
Support benefits administration processes, including onboarding and life‑event changes, employee inquiries, vendor coordination, and timely benefits billing reconciliation
Deliver and facilitate learning programs at the hotel, brand, and corporate levels, ensuring a consistently engaging onboarding experience and ongoing colleague development
Assist in all areas as necessary within the People & Culture Department
Qualifications
Excellent verbal and written communication skills
Strong interpersonal, negotiation, and conflict‑resolution abilities
Exceptional organizational skills with a high level of attention to detail
Demonstrated analytical and problem‑solving capabilities
Ability to effectively prioritize workload and delegate responsibilities when appropriate
Proven ability to act with integrity, professionalism, and confidentiality at all times
Thorough working knowledge of employment‑related laws, regulations, and best practices
Proficiency in Microsoft Office Suite or similar software
Experience with, or the ability to quickly learn, HRIS and talent management systems
Education and Experience
Minimum of two (2) years of human resource management experience preferred
SHRM‑CP or SHRM‑SCP certification highly desired
Additional Information
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
#J-18808-Ljbffr
Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.
Hotel Overview
Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.
This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.
Job Description
Assist in enhancing colleague engagement by supporting hotel committees and organizing colleague functions, events, and celebrations that promote connection and morale
Support internal and external employer branding efforts by contributing to LinkedIn, Intranet, and internal communications as a social media ambassador
Assist in the development and implementation of workplace safety programs to ensure compliance with applicable regulations, drive colleague safety awareness, and manage Workers’ Compensation claims as needed
Support Departmental Leaders in analyzing colleague feedback and translating insights into actionable plans that improve engagement, performance, and the colleague experience
Partner with management to address employee relations concerns, conduct fair and timely investigations, resolve conflicts, and ensure all actions comply with local, state, and federal labor and employment laws
Support benefits administration processes, including onboarding and life‑event changes, employee inquiries, vendor coordination, and timely benefits billing reconciliation
Deliver and facilitate learning programs at the hotel, brand, and corporate levels, ensuring a consistently engaging onboarding experience and ongoing colleague development
Assist in all areas as necessary within the People & Culture Department
Qualifications
Excellent verbal and written communication skills
Strong interpersonal, negotiation, and conflict‑resolution abilities
Exceptional organizational skills with a high level of attention to detail
Demonstrated analytical and problem‑solving capabilities
Ability to effectively prioritize workload and delegate responsibilities when appropriate
Proven ability to act with integrity, professionalism, and confidentiality at all times
Thorough working knowledge of employment‑related laws, regulations, and best practices
Proficiency in Microsoft Office Suite or similar software
Experience with, or the ability to quickly learn, HRIS and talent management systems
Education and Experience
Minimum of two (2) years of human resource management experience preferred
SHRM‑CP or SHRM‑SCP certification highly desired
Additional Information
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
#J-18808-Ljbffr