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IT Help Desk Lead — Onsite Support & Ticket Resolution

eClerx LLC, Fayetteville, NC, United States


eClerx LLC is looking for an experienced IT Help Desk Support professional to join our team in Fayetteville, NC. The successful candidate will handle IT operations in a busy call center, managing and resolving support tickets for hardware and software issues. Candidates should possess 3–4 years of relevant experience, strong troubleshooting skills, and a Bachelor’s degree in Computer Science or a related field. This is a fully onsite position, ensuring immediate technical support for our users and systems.
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