Desktop Support
Medix, Vienna, VA, United States
Responsibilities: • Quality customer service skills• Patience• Ability to work with other team members (Team first attitude)• Adaptability to a fast-paced environment Technical Knowledge/Skills:• Troubleshooting Skills • Oral/Written Communication Skills• Ticketing System experience (ServiceNow)• Windows 10 Experience, Experience with:• Microsoft Active Directory• Experience with desktop imaging technologies (MDT, LTI, ZTI)• Microsoft Office/365, Microsoft Outlook, IBM Lotus Notes• HP, Canon, and Toshiba printer support Nice to haves:
A+ Certification
Windows 10 Certification
Awareness of security of financial institutions
SCCM entry-level knowledge
Skills and Requirements - add details here
A+ Certification
Windows 10 Certification
Awareness of security of financial institutions
SCCM entry-level knowledge
Skills and Requirements - add details here