Endpoint Engineer in Miami Beach, FL Direct Hire
Suncap Technology, Miami Beach, FL, United States
We are seeking a Modern Endpoint Engineer to provide technical support to infrastructure and maintain our fast-growing user workstation environment. The ideal candidate will be comfortable providing hands-on support and proactively maintain all infrastructure.
Onsite Only
Salary, Bonus & Benefits
Responsibilities
Maintain the firm's production computing environment in accordance with best practices, including:
Active directory domain & AzureAD environment
DNS
O365 suite and Exchange Online environment
Windows Server OSs running within Azure
Teams/OneDrive administration
Perform general account administration, user access & file provisioning, and exchange administration
Software application packaging and deployment with Intune or similar tool
Maintain and track core patching & backup
Perform automation of routine tasks (using PowerShell, Flow, PowerBI and other tools)
Interface with, and direct 3 rd party providers maintaining network and AV systems as needed
End-user technologies
Configuration and administration of GPOs, and auto-tune provisioning
Maintain the gold workstation OS build using Intune/Autopilot
Provide 3 rd level support escalation of the Desktop function
Mobile device management and administration using Intune
Engineer may be called on to provide direct end-user support of Hardware, Desktop, Telephone, and Mobile personally when required, and in periods of high volume.
Qualifications
4-8+ years of experience in a technology support position, with VIP users, in a customer-service setting
Knowledge of:
Microsoft Windows Operating System
O365 Suite
iOS (iPhone/iPad)
Active Directory, AzureAD and Domain controllers
Intune or similar management tool
Network fundamentals (including DNS & DHCP)
Security fundamentals
MacOS
Audio-Visual technologies, (including Crestron & Zoom)
Demonstrate
Excellent verbal & written communication skills
A positive, customer-service-driven outlook
Strong problem-solving skills
Ability to prioritize multiple simultaneous tasks
Occasional travel to Miami Beach, New York City, and other offsite Miami Beach locations required
Position will require on-call availability outside of working hours for scheduled changes, emergency Incident Management, and VIP requests
Preferred Qualification: Primary degree in Computer Science, Engineering, or related field
Prior financial services experience preferred
Onsite Only
Salary, Bonus & Benefits
Responsibilities
Maintain the firm's production computing environment in accordance with best practices, including:
Active directory domain & AzureAD environment
DNS
O365 suite and Exchange Online environment
Windows Server OSs running within Azure
Teams/OneDrive administration
Perform general account administration, user access & file provisioning, and exchange administration
Software application packaging and deployment with Intune or similar tool
Maintain and track core patching & backup
Perform automation of routine tasks (using PowerShell, Flow, PowerBI and other tools)
Interface with, and direct 3 rd party providers maintaining network and AV systems as needed
End-user technologies
Configuration and administration of GPOs, and auto-tune provisioning
Maintain the gold workstation OS build using Intune/Autopilot
Provide 3 rd level support escalation of the Desktop function
Mobile device management and administration using Intune
Engineer may be called on to provide direct end-user support of Hardware, Desktop, Telephone, and Mobile personally when required, and in periods of high volume.
Qualifications
4-8+ years of experience in a technology support position, with VIP users, in a customer-service setting
Knowledge of:
Microsoft Windows Operating System
O365 Suite
iOS (iPhone/iPad)
Active Directory, AzureAD and Domain controllers
Intune or similar management tool
Network fundamentals (including DNS & DHCP)
Security fundamentals
MacOS
Audio-Visual technologies, (including Crestron & Zoom)
Demonstrate
Excellent verbal & written communication skills
A positive, customer-service-driven outlook
Strong problem-solving skills
Ability to prioritize multiple simultaneous tasks
Occasional travel to Miami Beach, New York City, and other offsite Miami Beach locations required
Position will require on-call availability outside of working hours for scheduled changes, emergency Incident Management, and VIP requests
Preferred Qualification: Primary degree in Computer Science, Engineering, or related field
Prior financial services experience preferred