Process Automation & Learning Technology Solutions Consultant
System One Holdings, LLC, Indianapolis, IN, United States
Job Title:
LMS Administrator (AI & Automation)
Location:
Indianapolis, IN
Hours/Schedule:
Monday-Friday, 8 am to 5 pm
Compensation:
$65-69/hour DOQ
Type:
18 month contract
Overview
We're hiring an
LMS Administrator (AI & Automation)
to modernize and optimize enterprise learning systems through automation and AI-driven solutions. This role blends
LMS administration (SuccessFactors Learning)
with hands-on development using
ServiceNow, Microsoft Power Platform, and AI tools (Copilot, agents)
to improve learning delivery, streamline operations, and enhance the user experience.
You'll work cross-functionally with L&D, IT, and data teams to build scalable solutions in a
regulated environment , with a strong focus on efficiency, automation, and continuous improvement.
Responsibilities
Administer and optimize
SuccessFactors Learning
(configuration, reporting, user support)
Design and implement automated workflows using
ServiceNow, Power Automate, and Smartsheet
Build and maintain
ServiceNow catalog items, service portals, and workflow solutions
Develop
AI-enabled tools (Copilot, AI agents)
to support content creation, learner engagement, and operational efficiency
Evaluate and implement emerging AI technologies to enhance automation and knowledge management
Manage incoming requests, troubleshoot issues, and deliver scalable solutions
Support LMS-related integrations, reporting, and data workflows
Develop and maintain
SharePoint sites, knowledge bases, and documentation
Ensure systems meet
accessibility, security, and compliance standards
Partner with L&D, IT, and enterprise teams to align solutions with business needs
Contribute to multiple concurrent projects, ensuring timelines and stakeholder alignment
Qualifications
Required:
Bachelor's degree in IT, Computer Science, or related field
3+ years of experience with
LMS administration (preferably SuccessFactors Learning)
Experience with
process automation tools (ServiceNow, Power Automate, or similar)
Hands-on experience building workflows and supporting enterprise systems
Experience supporting or delivering
technology-driven learning initiatives
Preferred:
Experience with
Microsoft Power Platform (Power Automate, Power Apps)
Experience building
AI-enabled solutions (Microsoft Copilot, Copilot Studio, AI agents, etc.)
Background in
pharma, biotech, or other regulated environments
SharePoint administration or development experience
Basic knowledge of
HTML, CSS, JavaScript, Python, or SQL
Benefits
System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.
Ref: #558-Scientific
LMS Administrator (AI & Automation)
Location:
Indianapolis, IN
Hours/Schedule:
Monday-Friday, 8 am to 5 pm
Compensation:
$65-69/hour DOQ
Type:
18 month contract
Overview
We're hiring an
LMS Administrator (AI & Automation)
to modernize and optimize enterprise learning systems through automation and AI-driven solutions. This role blends
LMS administration (SuccessFactors Learning)
with hands-on development using
ServiceNow, Microsoft Power Platform, and AI tools (Copilot, agents)
to improve learning delivery, streamline operations, and enhance the user experience.
You'll work cross-functionally with L&D, IT, and data teams to build scalable solutions in a
regulated environment , with a strong focus on efficiency, automation, and continuous improvement.
Responsibilities
Administer and optimize
SuccessFactors Learning
(configuration, reporting, user support)
Design and implement automated workflows using
ServiceNow, Power Automate, and Smartsheet
Build and maintain
ServiceNow catalog items, service portals, and workflow solutions
Develop
AI-enabled tools (Copilot, AI agents)
to support content creation, learner engagement, and operational efficiency
Evaluate and implement emerging AI technologies to enhance automation and knowledge management
Manage incoming requests, troubleshoot issues, and deliver scalable solutions
Support LMS-related integrations, reporting, and data workflows
Develop and maintain
SharePoint sites, knowledge bases, and documentation
Ensure systems meet
accessibility, security, and compliance standards
Partner with L&D, IT, and enterprise teams to align solutions with business needs
Contribute to multiple concurrent projects, ensuring timelines and stakeholder alignment
Qualifications
Required:
Bachelor's degree in IT, Computer Science, or related field
3+ years of experience with
LMS administration (preferably SuccessFactors Learning)
Experience with
process automation tools (ServiceNow, Power Automate, or similar)
Hands-on experience building workflows and supporting enterprise systems
Experience supporting or delivering
technology-driven learning initiatives
Preferred:
Experience with
Microsoft Power Platform (Power Automate, Power Apps)
Experience building
AI-enabled solutions (Microsoft Copilot, Copilot Studio, AI agents, etc.)
Background in
pharma, biotech, or other regulated environments
SharePoint administration or development experience
Basic knowledge of
HTML, CSS, JavaScript, Python, or SQL
Benefits
System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.
Ref: #558-Scientific