Oracle C2M Training Delivery Lead
CriticalRiver Inc., Phila, PA, United States
Job Title: Oracle C2M Training Lead
Duration: 12+ Months
Location: Philadelphia PA (Hybrid)
Job description:
Proficiency in Oracle C2M, Customer Care & Billing (CC&B), and Meter Data Management (MDM).
Experience in training design, adult learning methodologies, and technical documentation.
Strong understanding of utility industry processes, smart metering, and customer engagement.
Excellent communication, presentation, and stakeholder management skills.
Ability to troubleshoot C2M system issues and guide users effectively.
conduct training programs on Oracle C2M functionalities, including Customer Care, Billing, Meter Data Management (MDM),
Train end-users, technical teams, and business stakeholders on C2M functionalities and workflows.
Duration: 12+ Months
Location: Philadelphia PA (Hybrid)
Job description:
Proficiency in Oracle C2M, Customer Care & Billing (CC&B), and Meter Data Management (MDM).
Experience in training design, adult learning methodologies, and technical documentation.
Strong understanding of utility industry processes, smart metering, and customer engagement.
Excellent communication, presentation, and stakeholder management skills.
Ability to troubleshoot C2M system issues and guide users effectively.
conduct training programs on Oracle C2M functionalities, including Customer Care, Billing, Meter Data Management (MDM),
Train end-users, technical teams, and business stakeholders on C2M functionalities and workflows.