Assistant Service Manager- Hyundai
Institute of Management Accountants, Inc., Lexington Park, MD, United States
Assistant Service Manager- Hyundai
Job Description
We are seeking an
Assistant Service Manager
at Hyundai of Lexington Park; you are the Relationship Architect of our service operations. You will lead a high-volume, tech-forward service center where excellence, accountability, and guest experience drive everything we do.
We're seeking a data-driven, people-focused
leader
with a passion for developing technicians, optimizing workflow, and growing profitability without ever sacrificing trust.
Why CMA?
Employee-Owned
– build real personal wealth over time.
Growth-focused culture with ongoing development opportunities.
Supportive leadership and advanced operational tools.
Competitive salary, performance incentives, and comprehensive benefits.
What You’ll Do
Lead and coach advisors and technicians in a high-performance, ownership-driven culture.
Drive key service metrics: H/RO, effective labor rate, shop efficiency, and guest satisfaction.
Manage workflow, dispatching, quality control, and warranty processes.
Analyze financial statements, identify missed opportunities, and manage controllable expenses.
Recruit, mentor, and develop technicians through training and certification growth.
Ensure an ultra-clean, safety-compliant facility that meets Hyundai and OSHA standards.
Qualifications
3-5 years of automotive service experience with KPI growth.
Strong technical knowledge of Hyundai standards, warranty procedures, and modern DMS/CRM systems.
Financial literacy with the ability to identify revenue opportunities.
A motivational leadership style based on coaching, accountability, and a “Believe” mentality.
Experience in a high-volume dealership environment.
Strong track record of developing skilled technicians.
Familiarity with CDK (a plus but not required).
Ability to pass background check and drug screen.
Valid driver’s license.
Benefits
401(k) with company match.
Employee Stock Ownership Plan (ESOP).
Health, dental, and vision insurance.
Tuition reimbursement.
Opportunities for career growth within CMA’s dealership network.
Employee discounts on vehicles and services.
Closed on Sundays.
#J-18808-Ljbffr
Job Description
We are seeking an
Assistant Service Manager
at Hyundai of Lexington Park; you are the Relationship Architect of our service operations. You will lead a high-volume, tech-forward service center where excellence, accountability, and guest experience drive everything we do.
We're seeking a data-driven, people-focused
leader
with a passion for developing technicians, optimizing workflow, and growing profitability without ever sacrificing trust.
Why CMA?
Employee-Owned
– build real personal wealth over time.
Growth-focused culture with ongoing development opportunities.
Supportive leadership and advanced operational tools.
Competitive salary, performance incentives, and comprehensive benefits.
What You’ll Do
Lead and coach advisors and technicians in a high-performance, ownership-driven culture.
Drive key service metrics: H/RO, effective labor rate, shop efficiency, and guest satisfaction.
Manage workflow, dispatching, quality control, and warranty processes.
Analyze financial statements, identify missed opportunities, and manage controllable expenses.
Recruit, mentor, and develop technicians through training and certification growth.
Ensure an ultra-clean, safety-compliant facility that meets Hyundai and OSHA standards.
Qualifications
3-5 years of automotive service experience with KPI growth.
Strong technical knowledge of Hyundai standards, warranty procedures, and modern DMS/CRM systems.
Financial literacy with the ability to identify revenue opportunities.
A motivational leadership style based on coaching, accountability, and a “Believe” mentality.
Experience in a high-volume dealership environment.
Strong track record of developing skilled technicians.
Familiarity with CDK (a plus but not required).
Ability to pass background check and drug screen.
Valid driver’s license.
Benefits
401(k) with company match.
Employee Stock Ownership Plan (ESOP).
Health, dental, and vision insurance.
Tuition reimbursement.
Opportunities for career growth within CMA’s dealership network.
Employee discounts on vehicles and services.
Closed on Sundays.
#J-18808-Ljbffr