Care Technician - Pre-Op/PACU - 33 Hours/Week - Days

* Responds to patient needs promptly and courteously.* Obtains feedback from patients and visitors regarding their hospital experience.* Communicates patient issues to the appropriate staff.* Maintains a positive attitude while responding to requests in a timely and accurate manner.* Communicates with other members of the health care team (food service, secretaries, housekeeping, etc.) as indicated.* Actively participates in report process.* Consistently performs correct patient identification.* Consistently collects the appropriate amount of specimen in the correct container for the specified tests.* Consistently labels all specimens with the required information.* Consistently transports specimen to the laboratory in a timely manner using appropriate transport procedures.* Accurately performs computer operations and record keeping pertaining to patient information and phlebotomy duties.* Consistently observes all safety regulations.* Consistently assists in maintaining of needed equipment (scales, thermometers, etc.)* Consistently assists in keeping unit as neat and tidy as possible.* Consistently distributes linen and supplies to patient rooms when needed.* Performs other duties as delegated and appropriate under the direction of the Service Leader and/or RN to include medication and blood pickup.* Consistently answers call lights within 5 minutes.* Right task (within the scope of practice, according to the job description, and based on the desired outcome, task routine, non-complex, low risk and predictable outcome.)* Right person (assess competency by certification/licensure, job description, skills checklist, demonstrated skill.)* Right communication (clear, concise, correct, complete.)* Right feedback: the Reciprocal Process (timely, specific, checkpoints.)* Courteously greets and gives directions to patients, family members, visitors, physicians, staff, and other customers.* Maintains safe, clean and neat work environment.* Has no food at reception area; all drinks must be covered.* Promote quiet environment at the Reception Desk and in the hallways.* Demonstrate good communication style and interpersonal communication skills with patients/families.* Prompt response and follow-up.* High school diploma, General Educational Development (GED) or equivalent required.* Completion of Certified Nursing Assistant (CNA) program preferred.* Participate in mandatory in-services and continuing education programs as mandated by policies and procedures/external agencies and as directed by supervisor.* Orientation provided.* Previous cleaning, food service and/or patient related experience preferred.* Requires one to three months on the job experience to learn hospital procedures and work routines.* Student nurse must have completed first clinical rotation.* Require the ability to understand and carry out instructions, follow schedules, communicate information, read simple and clear instructions and complete reports.* Must be able to collect, record, and report patient needs to the appropriate caregiver.* Requires ability to demonstrate critical thinking skills commensurate with job description.* Excellent interpersonal and customer service skills necessary to communicate with physicians, callers, visitors, patients, family, and team members by verbal and written communication.* Skills and knowledge in order to prepare reports, perform calculations, keep records, and deal effectively with people.* Medical terminology preferred.* Ability to utilize a variety of computer applications.* Excellent grammar, punctuation, spelling, and presentation layout skills.* Knowledge of office procedures and principles of record keeping. Ability to read medical records.* Ability to type 30 to 40 wpm with accuracy.
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