Archer Administrative
3B Staffing LLC, Charlotte, NC, United States
What is the reason for the opening?
Team growth supporting RSA Archer platform deployments
What is the line of business and sub-line of business (ex. Consumer Technology, Card Services)
EFT - Risk and Internal Audit Technology (RIAT)
What kind of application(s) will they be supporting and what is the business function of the application?
RSA Archer - role is part of the "Run The Bank" team and will focus more on administrative tasks than development. Responsibilities include managing data feeds, imports, software installations, and troubleshooting platform issues.
Must have skills (top 3-5), years of exp., and nice to have's?
Experience installing the archer software on servers
5+ years of Archer Administrative experience, including development
3+ years of SQL querying experience
3 years of production support
My Objective/Preference Considerations (In Order)
Best Talent
ServiceNow experience
CAD certificate status
Willingness or desire to convert to employee in the future
Archer experience
GRC experience
This role is part of the "Run The Bank" team and will focus more on administrative tasks than development. Responsibilities include managing data feeds, imports, software installations, and troubleshooting platform issues.
Expectations of Archer Role:
Experience installing the archer software on servers
5+ years of Archer Administrative experience, including development
3+ years of SQL querying experience
3 years of production support
Like to Have of Archer Role:
Previous Wells Fargo experience
Active Archer Expert Administrator certificate
ServiceNow experience
SaaS migration experience
Position Summary:
The Certified Archer Administrative Expert will be responsible for managing the full
lifecycle of RSA Archer platform deployments across all environments (Dev, Test, UAT,
Prod). This role requires deep technical expertise in Archer administration, strong
troubleshooting skills, and the ability to collaborate across infrastructure, compliance, and application teams. The ideal candidate will also support client technology
compliance initiatives and ensure platform stability and performance.
Key Responsibilities:
Deployment Management
- Lead and coordinate Archer package deployments across all environments.
- Maintain version control and rollback strategies for deployments.
- Collaborate with development and QA teams to validate deployment readiness.
Production Support
- Provide L2/L3 support for Archer platform issues, including workflow failures,
performance bottlenecks, and user access problems.
- Monitor system health and proactively address alerts and anomalies.
- Maintain documentation for incident resolution and platform configurations.
Infrastructure & Database Oversight
- Investigate and resolve database performance issues and server-level concerns.
- Collaborate with DBAs and infrastructure teams to optimize Archer's backend
architecture.
- Participate in capacity planning and system tuning efforts.
Software Installation & Maintenance
- Perform Archer software installations, upgrades, and patching.
- Validate post-installation configurations and ensure environment consistency.
- Maintain installation logs and compliance artifacts.
Compliance & Governance
- Research and respond to client technology compliance requests, including
accessibility, data retention, and audit requirements.
- Ensure Archer platform aligns with internal governance and regulatory standards.
- Support SaaS migration assessments and documentation efforts.
Required Qualifications:
- RSA Archer Certified Administrator or Certified Expert designation.
- 5+ years of experience administering RSA Archer in a large enterprise.
- Strong understanding of GRC processes and risk frameworks.
- Proficiency in SQL, Windows Server, and IIS.
- Experience with deployment automation and version control tools.
- Familiarity with Client SHRP platform and compliance workflows is a plus.
Preferred Skills:
- Experience with SaaS migration planning and execution.
- Knowledge of client internal compliance and audit processes.
- Familiarity with ServiceNow, JIRA, and Agile methodologies.
- Strong communication and documentation skills.
Team growth supporting RSA Archer platform deployments
What is the line of business and sub-line of business (ex. Consumer Technology, Card Services)
EFT - Risk and Internal Audit Technology (RIAT)
What kind of application(s) will they be supporting and what is the business function of the application?
RSA Archer - role is part of the "Run The Bank" team and will focus more on administrative tasks than development. Responsibilities include managing data feeds, imports, software installations, and troubleshooting platform issues.
Must have skills (top 3-5), years of exp., and nice to have's?
Experience installing the archer software on servers
5+ years of Archer Administrative experience, including development
3+ years of SQL querying experience
3 years of production support
My Objective/Preference Considerations (In Order)
Best Talent
ServiceNow experience
CAD certificate status
Willingness or desire to convert to employee in the future
Archer experience
GRC experience
This role is part of the "Run The Bank" team and will focus more on administrative tasks than development. Responsibilities include managing data feeds, imports, software installations, and troubleshooting platform issues.
Expectations of Archer Role:
Experience installing the archer software on servers
5+ years of Archer Administrative experience, including development
3+ years of SQL querying experience
3 years of production support
Like to Have of Archer Role:
Previous Wells Fargo experience
Active Archer Expert Administrator certificate
ServiceNow experience
SaaS migration experience
Position Summary:
The Certified Archer Administrative Expert will be responsible for managing the full
lifecycle of RSA Archer platform deployments across all environments (Dev, Test, UAT,
Prod). This role requires deep technical expertise in Archer administration, strong
troubleshooting skills, and the ability to collaborate across infrastructure, compliance, and application teams. The ideal candidate will also support client technology
compliance initiatives and ensure platform stability and performance.
Key Responsibilities:
Deployment Management
- Lead and coordinate Archer package deployments across all environments.
- Maintain version control and rollback strategies for deployments.
- Collaborate with development and QA teams to validate deployment readiness.
Production Support
- Provide L2/L3 support for Archer platform issues, including workflow failures,
performance bottlenecks, and user access problems.
- Monitor system health and proactively address alerts and anomalies.
- Maintain documentation for incident resolution and platform configurations.
Infrastructure & Database Oversight
- Investigate and resolve database performance issues and server-level concerns.
- Collaborate with DBAs and infrastructure teams to optimize Archer's backend
architecture.
- Participate in capacity planning and system tuning efforts.
Software Installation & Maintenance
- Perform Archer software installations, upgrades, and patching.
- Validate post-installation configurations and ensure environment consistency.
- Maintain installation logs and compliance artifacts.
Compliance & Governance
- Research and respond to client technology compliance requests, including
accessibility, data retention, and audit requirements.
- Ensure Archer platform aligns with internal governance and regulatory standards.
- Support SaaS migration assessments and documentation efforts.
Required Qualifications:
- RSA Archer Certified Administrator or Certified Expert designation.
- 5+ years of experience administering RSA Archer in a large enterprise.
- Strong understanding of GRC processes and risk frameworks.
- Proficiency in SQL, Windows Server, and IIS.
- Experience with deployment automation and version control tools.
- Familiarity with Client SHRP platform and compliance workflows is a plus.
Preferred Skills:
- Experience with SaaS migration planning and execution.
- Knowledge of client internal compliance and audit processes.
- Familiarity with ServiceNow, JIRA, and Agile methodologies.
- Strong communication and documentation skills.