Long Term Care Ombudsman (Lewiston)
Aurizon Holdings Limited, Lewiston, ME, United States
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This position routinely visits long-term care facilities throughout the region, building relationships with residents and staff while providing timely access to information and support. The Ombudsman receives and investigates concerns, mediates issues, and works toward fair, respectful resolutions that protect residents’ health, safety, and well‑being. The role also includes presenting program information to community groups, maintaining accurate case records, and ensuring all activities align with state and federal guidelines. There may be opportunities to recruit, train, and support volunteer ombudsmen as part of expanding program reach.
The ideal candidate brings strong communication and interpersonal skills, with the ability to navigate sensitive situations with professionalism, empathy, and sound judgment. Success in this role requires the ability to analyze information, manage confidential matters, and maintain detailed documentation. Strong organizational skills, comfort with technology, and the ability to prioritize work across a large service area are essential. A collaborative mindset and the ability to build trust with diverse populations will support effective advocacy and meaningful outcomes for residents.
*This position is expected to begin June 22, 2026.
Job Description linked below: Some job boards may not include active links so please click Apply Now on the NIC website or go to www.nic.edu/jobs to see full details;
Minimum Qualifications
Bachelor’s degree and a minimum of one‑year full‑time equivalent related experience in social work, nursing, public health, geriatrics, administration, community organization or another related field; or equivalent combination of education and experience.
Required License and/or Certifications
Must possess a valid driver’s license and proof of liability insurance. Employee must successfully complete the Idaho Ombudsman Certification training program, fingerprinting, and criminal background check.
Starting pay range:
$18.00 - $21.00
Work Site Location:
Aging and Adult Services
Work Schedule:
Typically Mon‑Fri 7:30‑4:00, Expected to start June 22, 2026
Employment is contingent upon successful completion of background check and proof of degree if required for this position.
Applications ONLY accepted through the North Idaho College Website!
Advertised:
April 22, 2026 Pacific Daylight Time
#J-18808-Ljbffr
This position routinely visits long-term care facilities throughout the region, building relationships with residents and staff while providing timely access to information and support. The Ombudsman receives and investigates concerns, mediates issues, and works toward fair, respectful resolutions that protect residents’ health, safety, and well‑being. The role also includes presenting program information to community groups, maintaining accurate case records, and ensuring all activities align with state and federal guidelines. There may be opportunities to recruit, train, and support volunteer ombudsmen as part of expanding program reach.
The ideal candidate brings strong communication and interpersonal skills, with the ability to navigate sensitive situations with professionalism, empathy, and sound judgment. Success in this role requires the ability to analyze information, manage confidential matters, and maintain detailed documentation. Strong organizational skills, comfort with technology, and the ability to prioritize work across a large service area are essential. A collaborative mindset and the ability to build trust with diverse populations will support effective advocacy and meaningful outcomes for residents.
*This position is expected to begin June 22, 2026.
Job Description linked below: Some job boards may not include active links so please click Apply Now on the NIC website or go to www.nic.edu/jobs to see full details;
Minimum Qualifications
Bachelor’s degree and a minimum of one‑year full‑time equivalent related experience in social work, nursing, public health, geriatrics, administration, community organization or another related field; or equivalent combination of education and experience.
Required License and/or Certifications
Must possess a valid driver’s license and proof of liability insurance. Employee must successfully complete the Idaho Ombudsman Certification training program, fingerprinting, and criminal background check.
Starting pay range:
$18.00 - $21.00
Work Site Location:
Aging and Adult Services
Work Schedule:
Typically Mon‑Fri 7:30‑4:00, Expected to start June 22, 2026
Employment is contingent upon successful completion of background check and proof of degree if required for this position.
Applications ONLY accepted through the North Idaho College Website!
Advertised:
April 22, 2026 Pacific Daylight Time
#J-18808-Ljbffr