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Front Desk Lead

Creative Dining Services, Inc, Holland, MI, United States


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Front Desk Lead
4 days ago Requisition ID: 5740

Salary Range: $17.00 To $19.00 Hourly

Creative Dining Services is seeking a full time

Front Desk Lead for the Haworth Hotel on the campus of Hope College, in Holland, Michigan. The Haworth Hotel, a 48 room boutique hotel, is located at the heart of Holland’s historic downtown district and Hope College’s lively campus, welcoming people worldwide for conferences, vacation stays, meetings and more.

The ideal candidate will pride themselves on excelling in a leadership position while providing great customer, organization, multi-tasking, and have a desire to provide our guests with an exceptional experience throughout their stay.

Core Responsibilities:

Provide leadership and instruction; keep management apprised of overall operations

Refer and provide information to higher level manager/supervisor regarding issues or concerns; and perform other duties as assigned

Counts cash and reconciles credit card payments

Acts as concierge for all hotel and conference guests

Answers phone to take registrations, cancellations, and provide general information

Free meal + drinks every shift

Daily pay option – get paid when you need it

24 hours holiday pay after just 60 days

Free access to Hope College fitness center after just 60 days

Free entry to Hope College sports & campus events

Retail discounts at the campus bookstore +markets

Additional Benefits for Full time:

Accrued Paid Time Off, Quarterly Bonuses, 9 Paid Holidays

401(k) with match

Hope College tuition assistance (you or dependents)

On-the-job culinary training:

Rouxbe (online culinary program used by top restaurants)

Hospitality Training Institute of Michigan

Physical Demands/Work Environment

The Front Desk Clerk position involves working in a hotel/office environment with responsibility to operate standard office equipment and reservation technology. May require extended working hours at times.

About Creative Dining Services

Creative Dining Services partners with college, universities, Fortune 100 companies, full-service senior living communities, conference centers and K-12 schools and camps to provide a different kind of hospitality and facility management services experience – one that’s fun, innovative, and focused on your community. Why? Because that’s how it should be.

Creative Dining Services is an Equal Opportunity Employer and Veteran-Friendly!

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