Food & Beverage - Manager
Ensemble Hospitality, Long Beach, CA, United States
Hotel Maya, 700 Queensway Drive, Long Beach, California, United States of America
Job Description
Posted Friday, April 24, 2026 at 7:00 AM
The Coffee Café Manager is responsible for the overall supervision, direction, performance, and leadership of the coffee café operation within a high-volume hotel restaurant environment. This role serves as the in-house subject matter expert on espresso and coffee beverage preparation, and exercises independent judgment in managing employees, ensuring consistent product quality, efficient service, and an elevated guest experience.
The Coffee Café Manager provides technical training and guidance to café staff, supports café and beverage operations, and assists with guest flow and large party coordination for Fuego reservations. This position is a management role responsible for assigning, directing, and evaluating staff and making personnel recommendations. This position is focused on hands‑on leadership and operational excellence in the café.
Key Responsibilities
Coffee Program Execution
Oversee daily coffee café operations with a focus on espresso quality, beverage consistency, and service efficiency
Serve as the technical expert in espresso preparation, including dialing in grinders, extraction standards, and beverage execution
Maintain and uphold recipe standards for all coffee and specialty beverages
Ensure proper maintenance, cleanliness, and operation of all coffee equipment
Training & Team Support
Provide hands‑on training and ongoing coaching to baristas on coffee preparation and service standards
Support onboarding and development of new café team members
Reinforce speed, quality, and consistency standards during service
Lead by example in a fast‑paced, high‑volume service environment
Assign and direct the work of café staff and determine staffing levels and schedules
Coach, counsel, and discipline café staff with an emphasis on accountability for performance
Guest Experience & Service
Deliver friendly, attentive, and efficient guest service in the coffee café
Resolve guest service issues with professionalism and urgency
Create a welcoming and high‑quality café experience consistent with hotel standards
Operations Support
Assist with inventory monitoring and ordering of coffee‑related products
Coordinate with management on café staffing needs and service flow
Participate in recruiting, hiring, and interviewing candidates to work in the café.
Support reservations and coordination for larger parties in Fuego as needed
Required Skills and Qualifications
Minimum 2 years of experience as a Lead barista in a supervisory or management role with a strong understanding of coffee preparation and beverage recipes
Leadership Skills: Ability to lead and motivate a team, manage conflicts, and create a positive work environment
Communication Skills: Excellent verbal and written communication skills to interact effectively with customers and staff
Attention to Detail: Strong attention to detail to ensure product quality and adhere to standards
We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.
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Job Description
Posted Friday, April 24, 2026 at 7:00 AM
The Coffee Café Manager is responsible for the overall supervision, direction, performance, and leadership of the coffee café operation within a high-volume hotel restaurant environment. This role serves as the in-house subject matter expert on espresso and coffee beverage preparation, and exercises independent judgment in managing employees, ensuring consistent product quality, efficient service, and an elevated guest experience.
The Coffee Café Manager provides technical training and guidance to café staff, supports café and beverage operations, and assists with guest flow and large party coordination for Fuego reservations. This position is a management role responsible for assigning, directing, and evaluating staff and making personnel recommendations. This position is focused on hands‑on leadership and operational excellence in the café.
Key Responsibilities
Coffee Program Execution
Oversee daily coffee café operations with a focus on espresso quality, beverage consistency, and service efficiency
Serve as the technical expert in espresso preparation, including dialing in grinders, extraction standards, and beverage execution
Maintain and uphold recipe standards for all coffee and specialty beverages
Ensure proper maintenance, cleanliness, and operation of all coffee equipment
Training & Team Support
Provide hands‑on training and ongoing coaching to baristas on coffee preparation and service standards
Support onboarding and development of new café team members
Reinforce speed, quality, and consistency standards during service
Lead by example in a fast‑paced, high‑volume service environment
Assign and direct the work of café staff and determine staffing levels and schedules
Coach, counsel, and discipline café staff with an emphasis on accountability for performance
Guest Experience & Service
Deliver friendly, attentive, and efficient guest service in the coffee café
Resolve guest service issues with professionalism and urgency
Create a welcoming and high‑quality café experience consistent with hotel standards
Operations Support
Assist with inventory monitoring and ordering of coffee‑related products
Coordinate with management on café staffing needs and service flow
Participate in recruiting, hiring, and interviewing candidates to work in the café.
Support reservations and coordination for larger parties in Fuego as needed
Required Skills and Qualifications
Minimum 2 years of experience as a Lead barista in a supervisory or management role with a strong understanding of coffee preparation and beverage recipes
Leadership Skills: Ability to lead and motivate a team, manage conflicts, and create a positive work environment
Communication Skills: Excellent verbal and written communication skills to interact effectively with customers and staff
Attention to Detail: Strong attention to detail to ensure product quality and adhere to standards
We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.
#J-18808-Ljbffr