Assistant Closing Manager Full Time
BJ's Wholesale Club, Inc., Palm Coast, FL, United States
* **Weekly Pay:** Get paid every week so that you can manage your money on your terms.* **Free BJ’s Memberships:** Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.\** **Generous Paid Time Off:** Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.\** **Flexible and Affordable Health Benefits:** Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.\** **401(k) Retirement Savings Plan:** Build your financial future with a company match (available to team members 18 and older).\** **Employee Stock Purchase Plan:**
Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.\** **Know the business:** Exhibit strong business acumen through strategic thinking and data-driven decision-making.* **Lead through change:** Model leadership competencies and act as a champion for growth.* **Communicate effectively:** Provide teams with the information, direction, and support needed to succeed.* **Build high-performing teams:** Foster collaboration, provide clear direction, and hold team members accountable.* **Deliver results:** Set clear expectations, follow up consistently, and drive execution.* **Develops Talent & Team:** Consistently fosters a culture of growth by actively developing team members through collaboration, coaching, and empowerment. Encourages continuous learning and creates opportunities for others to succeed.* **Display Leadership:** Demonstrates strong leadership by fostering trust, promoting open communication, and resolving conflicts constructively. Builds inclusive relationships that support a collaborative and respectful team environment.* **Guarantee service excellence:** Ensure daily execution of GOLD Member Standards are met and are consistently reinforcing key service behaviors: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean; and Listen, Apologize, Solve, Thank (LAST) across all areas of the club.* **Monitor engagement levels:** Observe Member engagement and department execution to ensure premium shopping experience.* **Resolve concerns:** Support team in resolving Member issues and delivering satisfaction.* **Maintain Club Standards:** Consistently Delivering GOLD Standards in your club.* **Raising The Bar:** Ensuring club is at plan or better for all Bottom Quartile core KPIs relevant to role.* **Cost Discipline:** Meet or Exceed Labor and Supply Plans for your club.* **Drive Performance and Profitability:** Using reporting to identify trends and areas of opportunity.* **Understanding The Business:** Acquire a deep knowledge of key metrics and reporting for total club and department performance.* **Own end-of-day execution:** Oversee Recovery, Utility, and Perishable departments (Produce, Meat, Bakery, Deli, Dairy/Freezer) as well as overnight prep to ensure all areas are clean, stocked, and ready for morning open.* **Lead by presence:** Actively walk the floor during closing hours to observe execution, engage with Members, and support team performance.* **Maintain GOLD Standards through close:** Guarantee a Greet, Anticipate, Appreciate (GAA) and Fast, Friendly, Full, Fresh, Clean experience is delivered until the last Member exits the building.* **Ensure full-functioning departments through closing:** Validate that registers remain open, perishable stations are attended, and all service areas are operational through the final Member transaction.* **Support Member issue resolution:** Personally resolve or escalate Member concerns during closing to ensure satisfaction and timely service recovery.* **Drive in-stock and freshness:** Monitor evening inventory levels, product rotation, culling, and merchandising execution, with a focus on perishable departments.* **Enforce sanitation standards:** Confirm completion of daily cleaning checklists, sweep logs, waste pulls, and safety protocols to uphold cleanliness and compliance.* **Lead Recovery team productivity:** Coach Recovery and Utility Clerks to ensure efficient task execution and appropriate zone coverage during closing.* **Utilize tools effectively:** Leverage Hot List, NAFS, electronic reports, incorrect price sign reports, pallet tag usage, productivity dashboards, and department-level reporting to validate execution and drive efficiency.* **Support audit readiness:** Ensure all sanitation, cold chain, and safety checklists are completed daily and documentation is fully compliant with audit standards.* **Maintain equipment functionality:** Identify and escalate issues with compactors, refrigeration units, and cleaning equipment to avoid disruptions in operations.* **Coach onboarding and certifications:** Reinforce ServSafe, PPE compliance, and department-specific training during onboarding and ongoing development of team members.* **Drive improvement in underperforming areas:** Actively support bottom quartile departments by ensuring follow-through on action plans and daily execution standards to close performance gaps.* **Collaborate cross-functionally:** Partner with the Closing Manager, Assistant Club Managers, Club Manager, and Department Leads to improve closing routines and enhance the overall member experience.* **Conduct quality and date checks:** Regularly inspect products for expiration dates and condition, removing any damaged or outdated items to uphold food safety standards* **Utilize BJ’s MY WORK system:** Execute assigned tasks and ensure compliance with company initiatives and product liability protocols.* **Perform other duties as assigned:** Provide operational support outside primary scope as directed by club leadership.* **Operate safely and efficiently:** Follow all safety protocols and procedures to ensure compliance and effective equipment use.* **Maintain regular, predictable, full attendance:** Demonstrate consistent presence as an essential function of the role to support execution and leadership coverage.* 2 years of experience in retail, supermarket, or warehouse perishable operations preferred.* Experience in managing inventory turnover and waste reduction strategies.* SERV Safe certification required.* High school diploma required; college degree preferred.* Basic computer proficiency (MS Word, Excel, Email) required.* Open shift availability required.* Must be at least 18 years of age.**Who We Are**BJ’s Wholesale Club is driven by a powerful purpose: we take care of the families who depend on us. More than 8 million members rely on us for unbeatable value and convenience. Headquartered in Marlborough, Massachusetts, BJ’s is a leading membership warehouse club with over 250 clubs, nearly 200 BJ’s Gas(R) stations and eight distribution centers across 21 states – and growing.BJ’s offers the highest-quality fresh produce, meat, deli and bakery items as well as apparel, electronics, home goods and more – all at unbeatable value. Our members shop how and when they want, whether it’s in our clubs, online or with curbside pickup.
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Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.\** **Know the business:** Exhibit strong business acumen through strategic thinking and data-driven decision-making.* **Lead through change:** Model leadership competencies and act as a champion for growth.* **Communicate effectively:** Provide teams with the information, direction, and support needed to succeed.* **Build high-performing teams:** Foster collaboration, provide clear direction, and hold team members accountable.* **Deliver results:** Set clear expectations, follow up consistently, and drive execution.* **Develops Talent & Team:** Consistently fosters a culture of growth by actively developing team members through collaboration, coaching, and empowerment. Encourages continuous learning and creates opportunities for others to succeed.* **Display Leadership:** Demonstrates strong leadership by fostering trust, promoting open communication, and resolving conflicts constructively. Builds inclusive relationships that support a collaborative and respectful team environment.* **Guarantee service excellence:** Ensure daily execution of GOLD Member Standards are met and are consistently reinforcing key service behaviors: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean; and Listen, Apologize, Solve, Thank (LAST) across all areas of the club.* **Monitor engagement levels:** Observe Member engagement and department execution to ensure premium shopping experience.* **Resolve concerns:** Support team in resolving Member issues and delivering satisfaction.* **Maintain Club Standards:** Consistently Delivering GOLD Standards in your club.* **Raising The Bar:** Ensuring club is at plan or better for all Bottom Quartile core KPIs relevant to role.* **Cost Discipline:** Meet or Exceed Labor and Supply Plans for your club.* **Drive Performance and Profitability:** Using reporting to identify trends and areas of opportunity.* **Understanding The Business:** Acquire a deep knowledge of key metrics and reporting for total club and department performance.* **Own end-of-day execution:** Oversee Recovery, Utility, and Perishable departments (Produce, Meat, Bakery, Deli, Dairy/Freezer) as well as overnight prep to ensure all areas are clean, stocked, and ready for morning open.* **Lead by presence:** Actively walk the floor during closing hours to observe execution, engage with Members, and support team performance.* **Maintain GOLD Standards through close:** Guarantee a Greet, Anticipate, Appreciate (GAA) and Fast, Friendly, Full, Fresh, Clean experience is delivered until the last Member exits the building.* **Ensure full-functioning departments through closing:** Validate that registers remain open, perishable stations are attended, and all service areas are operational through the final Member transaction.* **Support Member issue resolution:** Personally resolve or escalate Member concerns during closing to ensure satisfaction and timely service recovery.* **Drive in-stock and freshness:** Monitor evening inventory levels, product rotation, culling, and merchandising execution, with a focus on perishable departments.* **Enforce sanitation standards:** Confirm completion of daily cleaning checklists, sweep logs, waste pulls, and safety protocols to uphold cleanliness and compliance.* **Lead Recovery team productivity:** Coach Recovery and Utility Clerks to ensure efficient task execution and appropriate zone coverage during closing.* **Utilize tools effectively:** Leverage Hot List, NAFS, electronic reports, incorrect price sign reports, pallet tag usage, productivity dashboards, and department-level reporting to validate execution and drive efficiency.* **Support audit readiness:** Ensure all sanitation, cold chain, and safety checklists are completed daily and documentation is fully compliant with audit standards.* **Maintain equipment functionality:** Identify and escalate issues with compactors, refrigeration units, and cleaning equipment to avoid disruptions in operations.* **Coach onboarding and certifications:** Reinforce ServSafe, PPE compliance, and department-specific training during onboarding and ongoing development of team members.* **Drive improvement in underperforming areas:** Actively support bottom quartile departments by ensuring follow-through on action plans and daily execution standards to close performance gaps.* **Collaborate cross-functionally:** Partner with the Closing Manager, Assistant Club Managers, Club Manager, and Department Leads to improve closing routines and enhance the overall member experience.* **Conduct quality and date checks:** Regularly inspect products for expiration dates and condition, removing any damaged or outdated items to uphold food safety standards* **Utilize BJ’s MY WORK system:** Execute assigned tasks and ensure compliance with company initiatives and product liability protocols.* **Perform other duties as assigned:** Provide operational support outside primary scope as directed by club leadership.* **Operate safely and efficiently:** Follow all safety protocols and procedures to ensure compliance and effective equipment use.* **Maintain regular, predictable, full attendance:** Demonstrate consistent presence as an essential function of the role to support execution and leadership coverage.* 2 years of experience in retail, supermarket, or warehouse perishable operations preferred.* Experience in managing inventory turnover and waste reduction strategies.* SERV Safe certification required.* High school diploma required; college degree preferred.* Basic computer proficiency (MS Word, Excel, Email) required.* Open shift availability required.* Must be at least 18 years of age.**Who We Are**BJ’s Wholesale Club is driven by a powerful purpose: we take care of the families who depend on us. More than 8 million members rely on us for unbeatable value and convenience. Headquartered in Marlborough, Massachusetts, BJ’s is a leading membership warehouse club with over 250 clubs, nearly 200 BJ’s Gas(R) stations and eight distribution centers across 21 states – and growing.BJ’s offers the highest-quality fresh produce, meat, deli and bakery items as well as apparel, electronics, home goods and more – all at unbeatable value. Our members shop how and when they want, whether it’s in our clubs, online or with curbside pickup.
#J-18808-Ljbffr