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Hotel Assistant Event Services Manager

National Black MBA Association, San Antonio, TX, United States


Assistant Event Services Manager – Bring Grand Moments to Life
At Grand Hyatt San Antonio, we believe hospitality is about connection. Our guests choose us because we create experiences that feel personal, thoughtful, and unforgettable. From dramatic design to standout service, we’re known for going above and beyond, and we’re looking for someone who’s ready to do the same.

About the Role
As Assistant Event Services Manager, you’ll help lead the team that turns spaces into stories. Whether it’s a corporate summit or a celebration dinner, you’ll be hands‑on in making sure every detail is dialed in, from setup and décor to service and guest experience. You’ll work closely with our banquet and convention services teams and collaborate across departments to make each event feel seamless and special.

What You’ll Be Doing

Partner with the Events Services Department Head to plan and execute events that leave a lasting impression.

Lead and support banquet and CS teams with clarity, energy, and a focus on guest satisfaction.

Coordinate logistics, staffing, and setup to keep everything running smoothly.

Communicate event details clearly and confidently—no surprises, just great service.

Bring creativity to décor and presentation, keeping things fresh and on‑brand.

Handle admin tasks like payroll, inventory, and budgeting with precision.

Keep the vibe high, your presence sets the tone for the team and the guest experience.

Collaborate with Culinary, Stewarding, Catering, and Beverage teams to deliver events that feel effortless and elevated.

Who You Are

You’ve got at least 2 years of experience in event services, food & beverage, or banquet operations.

You’re flexible, organized, and thrive in fast‑paced environments.

You communicate clearly and lead with confidence, and are able to walk and stand for long periods of time.

You’re creative, detail‑oriented, and passionate about hospitality.

You bring energy, empathy, and a sense of ownership to everything you do.

You are able to work a flexible schedule on any day including weekends and holidays.

Why You’ll Love It Here

You’ll be part of a team that values bold ideas and thoughtful service.

You’ll help create Moments of More—those little touches that make a big impact.

You’ll grow in a culture built on respect, inclusion, and innovation.

You’ll have the chance to shape experiences guests will talk about long after they leave.

Benefits include reserving discounted and FREE Hyatt hotel rooms worldwide; health benefits after 30 days; 401K and Employee Stock Option plan; FREE meals in employee cafeteria; PLUS many more!

Ready to make something unforgettable? Join us and turn every event into a story worth telling
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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