Triage RN - Virtual - CareBridge
Elevance Health, Cleveland, OH, United States
Work Location
Virtual
This role enables associates to work virtually full-time, with the exception of required in‑person training sessions (when indicated), providing maximum flexibility and autonomy. This approach promotes productivity, supports work‑life integration, and ensures essential face‑to‑face onboarding and skill development.
Eligibility
Seeking candidates who have an active, unrestricted RN Compact license or Multi‑state RN licenses in either of the following states: AZ, FL, IA, IN, KS, MA, NM, OH, TN, TX, NJ, HI, or VA.
About the Employer
Carebridge Health is a proud member of the Elevance Health family of companies, within our Carelon business. Carebridge Health exists to enable individuals in home and community‑based settings to maximize their health, independence, and quality of life through home‑care and community‑based services.
Work Shifts
7 am – 5 pm CST
9 am – 7 pm CST
11 am – 9 pm CST
1 pm – 11 pm CST
The RN will work eight (8) 10‑hour work shifts, in a two‑week period which includes Saturday and Sunday every other weekend.
Job Overview
The Triage Nurse I – CareBridge is responsible for determining the appropriate Care Management program for members referred through internal and external sources and various data sources and reports. Utilizing department guidelines, the nurse completes the triage process and applies established criteria to assign members to appropriate care management component. Deals with least complex cases having limited or no previous triage care experience.
Responsibilities
Utilizes the nursing process to meet an individual’s health needs, utilizing plan benefits and community resources.
Educates members about contracted physicians, facilities and healthcare providers.
Learns to develop favorable working partnerships and collaborative relationships with members, physicians, healthcare service providers, and internal and external customers to help improve health outcomes for members.
Works in collaboration with medical management and care management associates to identify issues, problems, and resource needs and assigns them to the appropriate care management program.
Facilitates selecting appropriate candidates for referral to CM and/or DM.
Partners with social work as appropriate.
Identifies and refers cases or issues to QI, SIU, Subrogation, Underwriting, or other departments as appropriate.
Documents appropriate clinical information, decisions, and determinations in a timely, accurate, and concise manner.
Develops a working knowledge of member benefits, contracts, medical policy, professional standards of practice, and current health‑care practices.
Position Requirements
Requires an AS in nursing and a minimum of 2 years of acute‑care clinical experience, or any combination of education and experience that would provide an equivalent background.
Current unrestricted RN license in the applicable state(s) required.
Preferred Qualifications, Skills, and Experience
Current, active RN Compact license highly preferred.
Emergency Room and/or Urgent Care experience highly preferred.
Telehealth experience.
Experience with EMR systems.
BS in nursing preferred.
Participation and/or certification in a managed care or utilization management organization preferred.
Ability to understand clinical information and prepare a concise summary following department standards strongly preferred.
Basic knowledge of the medical management and care management process and role preferred.
Salary
The salary range for this specific position is $67,200 to $115,920, based on geographic location, work experience, education, and skill level.
Locations: Cleveland, OH; Columbus, OH; Massachusetts; New Jersey; Hawaii.
Benefits
Elevance Health offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution (subject to eligibility). The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
Vaccination Requirement
All new candidates in patient/member‑facing roles must be vaccinated against COVID‑19 and influenza. If not vaccinated, the offer will be rescinded unless an acceptable explanation is provided.
Equal Employment Opportunity Statement
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.
Legal Compliance
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.
#J-18808-Ljbffr
Virtual
This role enables associates to work virtually full-time, with the exception of required in‑person training sessions (when indicated), providing maximum flexibility and autonomy. This approach promotes productivity, supports work‑life integration, and ensures essential face‑to‑face onboarding and skill development.
Eligibility
Seeking candidates who have an active, unrestricted RN Compact license or Multi‑state RN licenses in either of the following states: AZ, FL, IA, IN, KS, MA, NM, OH, TN, TX, NJ, HI, or VA.
About the Employer
Carebridge Health is a proud member of the Elevance Health family of companies, within our Carelon business. Carebridge Health exists to enable individuals in home and community‑based settings to maximize their health, independence, and quality of life through home‑care and community‑based services.
Work Shifts
7 am – 5 pm CST
9 am – 7 pm CST
11 am – 9 pm CST
1 pm – 11 pm CST
The RN will work eight (8) 10‑hour work shifts, in a two‑week period which includes Saturday and Sunday every other weekend.
Job Overview
The Triage Nurse I – CareBridge is responsible for determining the appropriate Care Management program for members referred through internal and external sources and various data sources and reports. Utilizing department guidelines, the nurse completes the triage process and applies established criteria to assign members to appropriate care management component. Deals with least complex cases having limited or no previous triage care experience.
Responsibilities
Utilizes the nursing process to meet an individual’s health needs, utilizing plan benefits and community resources.
Educates members about contracted physicians, facilities and healthcare providers.
Learns to develop favorable working partnerships and collaborative relationships with members, physicians, healthcare service providers, and internal and external customers to help improve health outcomes for members.
Works in collaboration with medical management and care management associates to identify issues, problems, and resource needs and assigns them to the appropriate care management program.
Facilitates selecting appropriate candidates for referral to CM and/or DM.
Partners with social work as appropriate.
Identifies and refers cases or issues to QI, SIU, Subrogation, Underwriting, or other departments as appropriate.
Documents appropriate clinical information, decisions, and determinations in a timely, accurate, and concise manner.
Develops a working knowledge of member benefits, contracts, medical policy, professional standards of practice, and current health‑care practices.
Position Requirements
Requires an AS in nursing and a minimum of 2 years of acute‑care clinical experience, or any combination of education and experience that would provide an equivalent background.
Current unrestricted RN license in the applicable state(s) required.
Preferred Qualifications, Skills, and Experience
Current, active RN Compact license highly preferred.
Emergency Room and/or Urgent Care experience highly preferred.
Telehealth experience.
Experience with EMR systems.
BS in nursing preferred.
Participation and/or certification in a managed care or utilization management organization preferred.
Ability to understand clinical information and prepare a concise summary following department standards strongly preferred.
Basic knowledge of the medical management and care management process and role preferred.
Salary
The salary range for this specific position is $67,200 to $115,920, based on geographic location, work experience, education, and skill level.
Locations: Cleveland, OH; Columbus, OH; Massachusetts; New Jersey; Hawaii.
Benefits
Elevance Health offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution (subject to eligibility). The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
Vaccination Requirement
All new candidates in patient/member‑facing roles must be vaccinated against COVID‑19 and influenza. If not vaccinated, the offer will be rescinded unless an acceptable explanation is provided.
Equal Employment Opportunity Statement
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.
Legal Compliance
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.
#J-18808-Ljbffr