Patient Care Coordinator - Evening Shift
Urban Recovery, New York, NY, United States
Description
Looking to gain experience in the
substance use and/or mental health field ?
"We are proud to share that we were named one of Newsweek's Best Addiction Treatment Centers in America for 2025!"
Best Addiction Treatment Centers 2025
We are an organization focusing on the care and treatment of those suffering from
substance and alcohol use disorder .
We are seeking
Patient Care Coordinators
to join our team. Patient Care Coordinator will be responsible for
providing support to clients
to reduce barriers to treatment and
keeping clients engaged in addiction treatment
services. They will model competency in recovery and ongoing coping skills while encouraging and inspiring hope for a client in recovery.
Schedule: Tuesday & Friday (3:00pm - 11:30pm), Saturday (7:00am - 7:00pm)
Essential Duties & Responsibilities:
Interact with clients in a professional, courteous, empathetic, and supportive way at all times .
Regularly
communicate with Counselors and Nursing staff
regarding client issues and client care.
Encourage positive interactions and conversations amongst clients and staff.
Transport clients throughout the facility.
Assure clients
adhere to program activity schedule .
Conduct
room checks
on all clients.
Perform
census checks every 2 hours (4 times per shift)
including after meals.
Observe clients for inconsistent behavior and report to appropriate staff (Clinical, Nursing, etc.) and include this information in your shift report.
Assist in the
de-escalation
of behaviorally compromised clients.
Monitor client linen and laundry.
Monitor linen supplies and replenish as needed.
Ensure soiled linen is placed in laundry bin at the end of every shift.
Collect laundry bags of dirty clothing and prepare for housekeeping to wash.
Deliver clean laundry back to clients.
Search and record new admissions belongings.
Assist staff with screening the client and their property for contraband.
Performs other duties as assigned by supervisor.
Act as a role model for clients and peers!
Requirements
Minimum Qualifications:
High school diploma or equivalent
One (1) year of related work experience
Skills:
Detail oriented
Great interpersonal skills
Strong communication skills
Be kind
- we're here to help people and provide the best possible client care
Be empathetic
- understand that our clients are here to get better
Be emotionally intelligent
- understand that clients can often be emotional over seemingly insignificant issues, and
it's not personal!
Must be able/willing to de-escalate hostile situations
Willingness to learn
Looking to gain experience in the
substance use and/or mental health field ?
"We are proud to share that we were named one of Newsweek's Best Addiction Treatment Centers in America for 2025!"
Best Addiction Treatment Centers 2025
We are an organization focusing on the care and treatment of those suffering from
substance and alcohol use disorder .
We are seeking
Patient Care Coordinators
to join our team. Patient Care Coordinator will be responsible for
providing support to clients
to reduce barriers to treatment and
keeping clients engaged in addiction treatment
services. They will model competency in recovery and ongoing coping skills while encouraging and inspiring hope for a client in recovery.
Schedule: Tuesday & Friday (3:00pm - 11:30pm), Saturday (7:00am - 7:00pm)
Essential Duties & Responsibilities:
Interact with clients in a professional, courteous, empathetic, and supportive way at all times .
Regularly
communicate with Counselors and Nursing staff
regarding client issues and client care.
Encourage positive interactions and conversations amongst clients and staff.
Transport clients throughout the facility.
Assure clients
adhere to program activity schedule .
Conduct
room checks
on all clients.
Perform
census checks every 2 hours (4 times per shift)
including after meals.
Observe clients for inconsistent behavior and report to appropriate staff (Clinical, Nursing, etc.) and include this information in your shift report.
Assist in the
de-escalation
of behaviorally compromised clients.
Monitor client linen and laundry.
Monitor linen supplies and replenish as needed.
Ensure soiled linen is placed in laundry bin at the end of every shift.
Collect laundry bags of dirty clothing and prepare for housekeeping to wash.
Deliver clean laundry back to clients.
Search and record new admissions belongings.
Assist staff with screening the client and their property for contraband.
Performs other duties as assigned by supervisor.
Act as a role model for clients and peers!
Requirements
Minimum Qualifications:
High school diploma or equivalent
One (1) year of related work experience
Skills:
Detail oriented
Great interpersonal skills
Strong communication skills
Be kind
- we're here to help people and provide the best possible client care
Be empathetic
- understand that our clients are here to get better
Be emotionally intelligent
- understand that clients can often be emotional over seemingly insignificant issues, and
it's not personal!
Must be able/willing to de-escalate hostile situations
Willingness to learn