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Business Analyst #1055705

FastTek Global, Warren, MI, United States


Warren, Michigan

Business Analyst #1055705
The energy at our company is contagious. We're driven by our immense passion, as we constantly seek out challenges and identify new opportunities. We work hard to connect with our customers and earn their loyalty for life. Bring your talent to our company - our opportunities for growth span the globe. We will give you the training and opportunities to unleash your ambition.

Responsibilities

Resolve complex capacity constraints and supply disruptions to prevent customer dissatisfaction

Analyze supplier performance and sufficiency metrics to identify risk, validate recovery plans, and confirm closure.

Lead supplier and customer engagement to drive resolution of escalated supply and order fulfillment issues.

Evaluate and coordinate expedited freight or alternative logistics options to bridge short-term supply gaps when needed.

Coordinate cross-functionally to align owners, timing, and actions for aged and escalated SPAC cases and backorders.

Build, execute, and continuously improve supplier recovery plans for complex and time-sensitive escalations.

Facilitate cross-functional problem-solving to minimize impacts to dealer service and vehicle downtime.

Develop and implement creative countermeasures (process, scheduling, alternates, logistics) to close gaps and restore supply.

Prepare clear issue summaries, options, and recommendations and communicate status to leadership and stakeholders.

Support time-sensitive escalations as needed, including occasional extended or non-core hours.

Benefits

Medical and Dental (FastTek pays majority of the medical program)

Vision

Personal Time Off (PTO) Program

Long Term Disability (100% paid)

Life Insurance (100% paid)

401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

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