Bank Operations Specialist
First Utah Bank, Salt Lake City, UT, United States
Job Level :Entry Level (less than 2 years)
Job Type :Full-Time/Regular
Date Updated :April 13, 2026
Years of Experience :Up to 2 Years
Starting Date :ASAP
Reports to* :Operations Department Manager
The Operations Specialist at First Utah Bank plays a key role in supporting the daily operational functions of the Bank. This individual ensures that back-office processes run smoothly, accurately, and in compliance with applicable banking regulations, internal policies, and established procedures. The Operations Specialist serves as a resource for both staff and customers, with a commitment to excellence in service and operational integrity. This position is primarily performed in a standard office environment. The role may require extended hours during peak periods such as quarter or year ends.
Job Responsibilities
Operations
Process and verify daily transactions including wire transfers, ACH origination, and lockbox deposits.
Open and close certificate of deposit accounts, ensure proper documentation is obtained and filed.
Process all transaction exceptions for the Bank including non-posts, stop payments, and non-sufficient funds.
Complete daily official check account reconciliations.
Maintain the Bank’s central vault, order and sell cash; investigate and resolve any out-of-balance conditions.
Process daily debit card reconciliation and customer fraud disputes.
Process all Bank invoices.
Process check adjustments, including deal direct with other financial institutions.
Maintain accurate records and filing systems in accordance with the Bank’s document storage and retention policies.
Team Management and Development
Be an active participant of a collaborative, high-performance culture that prioritizes customer service, accuracy and accountability.
Provide cross-functional support to other departments.
Compliance and Risk Management
Ensure all operations comply with applicable regulations.
Complete CTRs and SARs as required.
Follow established dual-control procedures and internal controls for all sensitive operations.
Assist in gathering information for internal reviews and audits.
Monitor exception reports and take corrective action to resolve items in a timely manner.
Assist with fraud detection and prevention programs, escalating issues as appropriate.
Customer Service and Support
Assist customers with treasury management related inquiries and operational requests in a professional and timely manner.
Support onboarding of new business and consumer relationships
Experience and Skills:
Required Qualifications
High school diploma or GED required. Bachelor's degree in Business Administration, Accounting, Finance, or a related field preferred.
Minimum one to two years of experience in banking operations, branch operations, or a related financial services role. Teller experience or customer-facing banking experience a plus.
Comprehensive knowledge of banking regulations, deposit and lending operations, and back-office functions.
Excellent analytical and problem-solving skills with a high degree of attention to detail.
Familiarity with banking software systems.
Outstanding written and verbal communication skills.
Excellent interpersonal and communication skills; ability to work collaboratively with teammates and customers.
Demonstrated ability to manage multiple priorities in a fast-paced environment.
Demonstrated integrity and discretion in handling confidential customer and Bank information.
We offer a competitive salary, a focus on work-life balance, and the following benefits:
Health, dental, and vision insurance (the Bank covers 75% of premiums and maintains low deductibles)
Flexible Spending Account, Short-Term and Long-Term Disability (employer paid), Life Insurance (employer paid)
#J-18808-Ljbffr
Job Type :Full-Time/Regular
Date Updated :April 13, 2026
Years of Experience :Up to 2 Years
Starting Date :ASAP
Reports to* :Operations Department Manager
The Operations Specialist at First Utah Bank plays a key role in supporting the daily operational functions of the Bank. This individual ensures that back-office processes run smoothly, accurately, and in compliance with applicable banking regulations, internal policies, and established procedures. The Operations Specialist serves as a resource for both staff and customers, with a commitment to excellence in service and operational integrity. This position is primarily performed in a standard office environment. The role may require extended hours during peak periods such as quarter or year ends.
Job Responsibilities
Operations
Process and verify daily transactions including wire transfers, ACH origination, and lockbox deposits.
Open and close certificate of deposit accounts, ensure proper documentation is obtained and filed.
Process all transaction exceptions for the Bank including non-posts, stop payments, and non-sufficient funds.
Complete daily official check account reconciliations.
Maintain the Bank’s central vault, order and sell cash; investigate and resolve any out-of-balance conditions.
Process daily debit card reconciliation and customer fraud disputes.
Process all Bank invoices.
Process check adjustments, including deal direct with other financial institutions.
Maintain accurate records and filing systems in accordance with the Bank’s document storage and retention policies.
Team Management and Development
Be an active participant of a collaborative, high-performance culture that prioritizes customer service, accuracy and accountability.
Provide cross-functional support to other departments.
Compliance and Risk Management
Ensure all operations comply with applicable regulations.
Complete CTRs and SARs as required.
Follow established dual-control procedures and internal controls for all sensitive operations.
Assist in gathering information for internal reviews and audits.
Monitor exception reports and take corrective action to resolve items in a timely manner.
Assist with fraud detection and prevention programs, escalating issues as appropriate.
Customer Service and Support
Assist customers with treasury management related inquiries and operational requests in a professional and timely manner.
Support onboarding of new business and consumer relationships
Experience and Skills:
Required Qualifications
High school diploma or GED required. Bachelor's degree in Business Administration, Accounting, Finance, or a related field preferred.
Minimum one to two years of experience in banking operations, branch operations, or a related financial services role. Teller experience or customer-facing banking experience a plus.
Comprehensive knowledge of banking regulations, deposit and lending operations, and back-office functions.
Excellent analytical and problem-solving skills with a high degree of attention to detail.
Familiarity with banking software systems.
Outstanding written and verbal communication skills.
Excellent interpersonal and communication skills; ability to work collaboratively with teammates and customers.
Demonstrated ability to manage multiple priorities in a fast-paced environment.
Demonstrated integrity and discretion in handling confidential customer and Bank information.
We offer a competitive salary, a focus on work-life balance, and the following benefits:
Health, dental, and vision insurance (the Bank covers 75% of premiums and maintains low deductibles)
Flexible Spending Account, Short-Term and Long-Term Disability (employer paid), Life Insurance (employer paid)
#J-18808-Ljbffr