Assistant Rooms Operations Manager ($61,800 - $86,600)
Hispanic Alliance for Career Enhancement, Huntington Beach, CA, United States
Summary
Surf. Sand. Sunset. Success.
Find Yours at Our Special Place.
Shimmering views of the Pacific await you at Hyatt Regency Huntington Beach Resort & Spa. Our stunning, Spanish-inspired resort offers guests remarkable meeting space, pampering spa treatments, irresistible restaurants, and superior service in a stunning seaside setting. Join us as " We Care for People So They Can Be their Best. "
Take a peek into our colleague experience as an Assistant Rooms Operations Manager:
What does the role entail?
The Assistant Rooms Operations Manager will have oversight of Guest Experience departments (Front office, PBX, & Guest Experience), staffing needs, training, and cash control for agents, plus all other aspects of the guest services departments. Additional responsibilities may include staff development and scheduling.
Qualifications
A true desire to satisfy the needs of others in a fast-paced environment
Refined verbal and written communication skills
Minimum of one-year previous front office supervisory experience preferred
Ability to work a flexible schedule including Weekends, Holidays and Overnight Shifts
Must be proficient in general computer knowledge, including a working knowledge of Opera & Reserve
Candidates should be extremely detail oriented and organized
Candidates should possess proven leadership skills
The responsibilities include assisting in overseeing any area in the Rooms Division
Duties may also include training, staff development and scheduling
Must have physical stamina to lift moderate amounts of weight
Ability to stand and walk for long periods of time
CA Responsible Beverage Service (RBS) Certification Required
What You Will Love About Us
Location, location, location!
Flexible work schedules
Full-time benefit eligibility after 30 days
Discount hotel stays for colleagues, friends and family
Tuition reimbursement
Uniform provided and laundry is taken care of in house
Complimentary parking in our underground structure
Complimentary meals during work hours
Hyatt Perks which include thousands of national and local partners for various discounts.
Wellbeing
"Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose"
Health, Dental, Vision Insurance eligibility after 30 days of employment
401(k) Retirement plan & Hyatt stock purchase plan.
Development
"Careers at Hyatt don't have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based a colleague's individual circumstances and take the form of a career lattice."
Learn and Grow: We are committed to the growth of our colleagues and provide a community where diverse individuals explore new ways of thinking and expanding capabilities
A wide range of development tools through the Hyatt Learning platform for all colleagues
Ability to cross-train and work within multiple positions that provide the opportunity to grow skills and value as a colleague
With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotion are abundant.
Diversity
"Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all"
Our Vision: Our commitment is to create an environment where people can bring their whole self to work each day - so they can be their best and perform at their best so they can better care for others.
Hyatt Hotels and Resorts is recognized as one of FORTUNE Magazine, "100 Best Companies to Work For" in the United States for the 11th year in a row.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
#J-18808-Ljbffr
Surf. Sand. Sunset. Success.
Find Yours at Our Special Place.
Shimmering views of the Pacific await you at Hyatt Regency Huntington Beach Resort & Spa. Our stunning, Spanish-inspired resort offers guests remarkable meeting space, pampering spa treatments, irresistible restaurants, and superior service in a stunning seaside setting. Join us as " We Care for People So They Can Be their Best. "
Take a peek into our colleague experience as an Assistant Rooms Operations Manager:
What does the role entail?
The Assistant Rooms Operations Manager will have oversight of Guest Experience departments (Front office, PBX, & Guest Experience), staffing needs, training, and cash control for agents, plus all other aspects of the guest services departments. Additional responsibilities may include staff development and scheduling.
Qualifications
A true desire to satisfy the needs of others in a fast-paced environment
Refined verbal and written communication skills
Minimum of one-year previous front office supervisory experience preferred
Ability to work a flexible schedule including Weekends, Holidays and Overnight Shifts
Must be proficient in general computer knowledge, including a working knowledge of Opera & Reserve
Candidates should be extremely detail oriented and organized
Candidates should possess proven leadership skills
The responsibilities include assisting in overseeing any area in the Rooms Division
Duties may also include training, staff development and scheduling
Must have physical stamina to lift moderate amounts of weight
Ability to stand and walk for long periods of time
CA Responsible Beverage Service (RBS) Certification Required
What You Will Love About Us
Location, location, location!
Flexible work schedules
Full-time benefit eligibility after 30 days
Discount hotel stays for colleagues, friends and family
Tuition reimbursement
Uniform provided and laundry is taken care of in house
Complimentary parking in our underground structure
Complimentary meals during work hours
Hyatt Perks which include thousands of national and local partners for various discounts.
Wellbeing
"Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose"
Health, Dental, Vision Insurance eligibility after 30 days of employment
401(k) Retirement plan & Hyatt stock purchase plan.
Development
"Careers at Hyatt don't have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based a colleague's individual circumstances and take the form of a career lattice."
Learn and Grow: We are committed to the growth of our colleagues and provide a community where diverse individuals explore new ways of thinking and expanding capabilities
A wide range of development tools through the Hyatt Learning platform for all colleagues
Ability to cross-train and work within multiple positions that provide the opportunity to grow skills and value as a colleague
With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotion are abundant.
Diversity
"Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all"
Our Vision: Our commitment is to create an environment where people can bring their whole self to work each day - so they can be their best and perform at their best so they can better care for others.
Hyatt Hotels and Resorts is recognized as one of FORTUNE Magazine, "100 Best Companies to Work For" in the United States for the 11th year in a row.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
#J-18808-Ljbffr