Human Resources Coordinator
Westminster-Canterbury on Chesapeake Bay, Virginia Beach, VA, United States
Human Resources Coordinator
Location: 3100 Shore Dr. Virginia Beach, VA 23451 Reports to: Sr. HR Business Partner FLSA: Non-Exempt (Hourly) Schedule: Full-Time, Monday - Friday 8:30am - 5:00pm
About Us Founded in 1982, Westminster-Canterbury on Chesapeake Bay is a not-for-profit, faith-based Life Plan Community. Located along the southern shore of Chesapeake Bay, our scenic, resort-style campus is home to a vibrant community of residents and staff who share a passion for service, joy, and well-being.
Our mission? Enriching lives through the power of purpose, belonging, and wellness.
We live our values every day:
Respect for every person
Passion for what we do
Professionalism in all we do
Apply today and help us bring wellness, joy, and energy to the heart of our community!
As a trusted partner across the organization, the Human Resources Team champions a workplace where individuals feel valued, supported, and inspired to do their best work. From welcoming new talent through Talent Acquisition to creating growth pathways through Internal Mobility and Training & Development, we help turn potential into purpose. Through Benefits/Total Rewards and Absence Management, we care for the whole person. Through Employee Engagement and Employee Relations, we nurture connection, trust, and belonging while our HR-Technology experts ensure the systems behind the scenes work seamlessly to support the employee experience. We don't just manage processes we invest in people. Every conversation, every program, and every partnership is rooted in one goal: helping our organization thrive by helping our people thrive.
The HR Coordinator serves as the first point of contact for team members and managers, providing high-quality customer service and administrative support across Human Resources functions. This role plays a critical part in ensuring smooth daily HR operations, maintaining compliance, supporting team member engagement initiatives, and reinforcing HR processes.
The HR Coordinator is expected to maintain strict confidentiality, demonstrate professionalism, and model the organization's core values while supporting both team members and leadership.
What You'll Do In This Role
Team Member Support & HR Operations:
Serve as the primary front-line contact for team member HR questions and concerns.
Provide guidance on HR policies, procedures, and programs.
Maintain and reinforce HR processes and service standards.
Administrative & Operational Support
Provide administrative and project support to the HR team.
Create, distribute, and maintain HR documentation and records.
Maintain HR files, databases, and reporting tools.
Receive and process incoming mail and employment-related documentation.
Prepare reports, spreadsheets, and tracking logs.
Compliance & Records Management
Support compliance tracking (licenses, CPR certifications, clinical requirements, new hire documentation).
Process employment verifications and reference requests in accordance with organizational standards.
Assist with audits and ensure documentation accuracy and completeness.
Communications & Engagement
Assist in developing and distributing team member communications (flyers, notices, announcements).
Maintain HR communication boards and campus postings.
Monitor and promote employer brand platforms (Google, Indeed, Glassdoor).
Create and publish social media content in support of recruitment and engagement efforts.
Programs & Events
Coordinate and support HR-sponsored programs and events, including:
Flu clinics
Team member recognition and engagement events
Holiday and community initiatives (e.g., Christmas families, resident gift programs)
Scholarship and appreciation events
Process team member program requests (e.g., toll relief, transportation programs).
Serve as HR representative in the We Are WC committee.
Participate in employee committees and engagement initiatives.
General Responsibilities
Schedule meetings, coordinate calendars, and arrange department logistics.
Support continuous improvement of HR processes and service delivery.
Perform other duties as assigned.
Core Competencies
Strong problem-solving and critical thinking skills
Excellent interpersonal and communication skills (written and verbal)
Ability to organize, prioritize, and manage multiple tasks effectively
High attention to detail and accuracy
Ability to handle sensitive information with discretion
Dependable, responsive, and adaptable to changing priorities
Ability to interpret and present data in a meaningful way
Physical Requirements
Prolonged periods of sitting and working at a computer
Frequent use of hands and fingers for typing and data entry
Ability to read screens and documents for extended periods
Occasional standing, walking, bending, and reaching
Ability to lift and carry up to 1520 pounds
Regular use of standard office equipment
The Experience You'll Bring
Required
High school diploma or equivalent
2-4 years of administrative, customer service, or HR support experience
Strong customer service orientation with the ability to handle sensitive and confidential information
Proficiency in Google Doc, Google Sheets, Google Slides, and GMail, Google Drive, Google Calendar, Google Meet
Flu-Vaccinated
Preferred
Associate's or Bachelor's degree in Human Resources, Business Administration, or related field.
12 years of Human Resources experience
Experience with HRIS systems (UKG preferred)
Experience with Canva or similar design tools
Experience supporting employee engagement or communications initiatives
COVID-19 Vaccinated. As of now, the 20252026 COVID-19 vaccine formulation is being distributed to providers and pharmacies; however, it has not yet received official approval from the CDC. In Virginia, pharmacists may administer COVID-19 vaccines under the Virginia Board of Pharmacy's statewide protocols or with a direct order from a licensed medical provider. We encourage all new hires to consult with their healthcare provider regarding the most current vaccination recommendations. Please be aware that, depending on future CDC guidance or regulatory updates, we may require proof of the most recent COVID-19 vaccination as part of our ongoing commitment to health and safety.
Compensation & Benefits
Compensation Range: $22 per hour
Full-Time Employee (and eligible Part-Time Employee) Benefits & Perks Include:
Medical, Dental, Vision Insurance (Available Day One!)
Life & Disability Insurance (Short- and Long-Term)
Retirement Plan with Employer Match
Paid Time Off (PTO) & 6 Paid Holidays (+ 2 Floating Holidays)
Tuition Assistance + Scholarships for You & Your Family
Employee Assistance Program (EAP)
Legal/Identity Theft Protection Plans
Team Member Discounts
Career Growth & Leadership Development Opportunities
At-Will Employment Statement Employment with our organization is "at-will," meaning that either the employee or the employer may terminate the employment relationship at any time, with or without notice, and for any reason not prohibited by law.
Equal Employment Opportunity Statement We are an equal opportunity employer and are committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic as outlined by applicable laws.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Location: 3100 Shore Dr. Virginia Beach, VA 23451 Reports to: Sr. HR Business Partner FLSA: Non-Exempt (Hourly) Schedule: Full-Time, Monday - Friday 8:30am - 5:00pm
About Us Founded in 1982, Westminster-Canterbury on Chesapeake Bay is a not-for-profit, faith-based Life Plan Community. Located along the southern shore of Chesapeake Bay, our scenic, resort-style campus is home to a vibrant community of residents and staff who share a passion for service, joy, and well-being.
Our mission? Enriching lives through the power of purpose, belonging, and wellness.
We live our values every day:
Respect for every person
Passion for what we do
Professionalism in all we do
Apply today and help us bring wellness, joy, and energy to the heart of our community!
As a trusted partner across the organization, the Human Resources Team champions a workplace where individuals feel valued, supported, and inspired to do their best work. From welcoming new talent through Talent Acquisition to creating growth pathways through Internal Mobility and Training & Development, we help turn potential into purpose. Through Benefits/Total Rewards and Absence Management, we care for the whole person. Through Employee Engagement and Employee Relations, we nurture connection, trust, and belonging while our HR-Technology experts ensure the systems behind the scenes work seamlessly to support the employee experience. We don't just manage processes we invest in people. Every conversation, every program, and every partnership is rooted in one goal: helping our organization thrive by helping our people thrive.
The HR Coordinator serves as the first point of contact for team members and managers, providing high-quality customer service and administrative support across Human Resources functions. This role plays a critical part in ensuring smooth daily HR operations, maintaining compliance, supporting team member engagement initiatives, and reinforcing HR processes.
The HR Coordinator is expected to maintain strict confidentiality, demonstrate professionalism, and model the organization's core values while supporting both team members and leadership.
What You'll Do In This Role
Team Member Support & HR Operations:
Serve as the primary front-line contact for team member HR questions and concerns.
Provide guidance on HR policies, procedures, and programs.
Maintain and reinforce HR processes and service standards.
Administrative & Operational Support
Provide administrative and project support to the HR team.
Create, distribute, and maintain HR documentation and records.
Maintain HR files, databases, and reporting tools.
Receive and process incoming mail and employment-related documentation.
Prepare reports, spreadsheets, and tracking logs.
Compliance & Records Management
Support compliance tracking (licenses, CPR certifications, clinical requirements, new hire documentation).
Process employment verifications and reference requests in accordance with organizational standards.
Assist with audits and ensure documentation accuracy and completeness.
Communications & Engagement
Assist in developing and distributing team member communications (flyers, notices, announcements).
Maintain HR communication boards and campus postings.
Monitor and promote employer brand platforms (Google, Indeed, Glassdoor).
Create and publish social media content in support of recruitment and engagement efforts.
Programs & Events
Coordinate and support HR-sponsored programs and events, including:
Flu clinics
Team member recognition and engagement events
Holiday and community initiatives (e.g., Christmas families, resident gift programs)
Scholarship and appreciation events
Process team member program requests (e.g., toll relief, transportation programs).
Serve as HR representative in the We Are WC committee.
Participate in employee committees and engagement initiatives.
General Responsibilities
Schedule meetings, coordinate calendars, and arrange department logistics.
Support continuous improvement of HR processes and service delivery.
Perform other duties as assigned.
Core Competencies
Strong problem-solving and critical thinking skills
Excellent interpersonal and communication skills (written and verbal)
Ability to organize, prioritize, and manage multiple tasks effectively
High attention to detail and accuracy
Ability to handle sensitive information with discretion
Dependable, responsive, and adaptable to changing priorities
Ability to interpret and present data in a meaningful way
Physical Requirements
Prolonged periods of sitting and working at a computer
Frequent use of hands and fingers for typing and data entry
Ability to read screens and documents for extended periods
Occasional standing, walking, bending, and reaching
Ability to lift and carry up to 1520 pounds
Regular use of standard office equipment
The Experience You'll Bring
Required
High school diploma or equivalent
2-4 years of administrative, customer service, or HR support experience
Strong customer service orientation with the ability to handle sensitive and confidential information
Proficiency in Google Doc, Google Sheets, Google Slides, and GMail, Google Drive, Google Calendar, Google Meet
Flu-Vaccinated
Preferred
Associate's or Bachelor's degree in Human Resources, Business Administration, or related field.
12 years of Human Resources experience
Experience with HRIS systems (UKG preferred)
Experience with Canva or similar design tools
Experience supporting employee engagement or communications initiatives
COVID-19 Vaccinated. As of now, the 20252026 COVID-19 vaccine formulation is being distributed to providers and pharmacies; however, it has not yet received official approval from the CDC. In Virginia, pharmacists may administer COVID-19 vaccines under the Virginia Board of Pharmacy's statewide protocols or with a direct order from a licensed medical provider. We encourage all new hires to consult with their healthcare provider regarding the most current vaccination recommendations. Please be aware that, depending on future CDC guidance or regulatory updates, we may require proof of the most recent COVID-19 vaccination as part of our ongoing commitment to health and safety.
Compensation & Benefits
Compensation Range: $22 per hour
Full-Time Employee (and eligible Part-Time Employee) Benefits & Perks Include:
Medical, Dental, Vision Insurance (Available Day One!)
Life & Disability Insurance (Short- and Long-Term)
Retirement Plan with Employer Match
Paid Time Off (PTO) & 6 Paid Holidays (+ 2 Floating Holidays)
Tuition Assistance + Scholarships for You & Your Family
Employee Assistance Program (EAP)
Legal/Identity Theft Protection Plans
Team Member Discounts
Career Growth & Leadership Development Opportunities
At-Will Employment Statement Employment with our organization is "at-will," meaning that either the employee or the employer may terminate the employment relationship at any time, with or without notice, and for any reason not prohibited by law.
Equal Employment Opportunity Statement We are an equal opportunity employer and are committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic as outlined by applicable laws.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.