Field Systems Manager
Ferrovial Agroman SA, Dallas, TX, United States
Who is NTE, NTE 35W, and LBJ?
The North Tarrant Express (NTE) was the first design-build-finance-operate-maintain managed lanes project in Texas and consisted of the complete reconstruction of 13.3 miles of the existing I‑820/SH‑183 corridor between Dallas and Fort Worth. Since opening in October 2014, nine months ahead of the contracted completion date, the general highway lanes are experiencing a 70% decrease in congestion time and a 15% increase in average speed. This Cintra‑led project has doubled capacity and significantly improved mobility along this heavily congested corridor that traverses the heart of six cities through Northeast Tarrant County.
The North Tarrant Express 35W (NTE 35W) project spans 16.8 miles from I‑30 in downtown Fort Worth to Eagle Parkway at the north end of Alliance Airport. The project is operated and maintained by the Cintra‑led consortium in North Texas. This project has improved mobility by adding additional road capacity through a combination of general highway lanes and continuous frontage roads, along with tolled express lanes that use variable pricing to keep traffic moving.
The LBJ Express (LBJ) is currently the largest P3 operation in Texas and one of the largest ever undertaken in the U.S. It is a regionally‑significant transportation improvement project in North Texas that is relieving severe congestion in the dense urban area of north Dallas. In 2009, the Cintra‑led consortium was selected to complete the design, construction, finance, operation, and maintenance of the project along I‑635 and I‑35E. Since opening in September 2015, the general highway lanes are realizing a 60% decrease in congestion time and a 10% increase in average speed.
Job Description:
The Field Systems Manager is responsible for the design, coordination, procurement, implementation, and ongoing operation, maintenance, and improvements of roadway technology systems (including electronic toll collection, intelligent transportation systems, and network communications) implemented on the tolling project concessions. These systems are required to ensure highly reliable and accurate reporting of revenue, traffic, and leakage while providing drivers with a consistent and reliable experience. The Field Systems Manager identifies, tracks, and escalates system progress, status, and risks, defects and issues, and reviews recommendations for technical solutions to his or her manager. They will be responsible for the revenue loss events investigation, fix and awareness and to comply with the CDA/FA requirements.
Essential Duties and Responsibilities:
Manage the different contractors for the design, development and implementation of the Roadside Systems (both Toll Collection and Intelligent Transportation Systems) for the LBJ and NTE projects within the milestone dates as per the project schedule.
Circulate, evaluate, review and approve the documentation produced by the contractors and technical consultants in order to ensure they meet or exceed the LBJ, NTE, and 35W operational and Comprehensive Development Agreements (CDA) requirements.
Coordinate and collaborate with the Toll Operations / other departments on the integration of the Central Toll System with the deployment of the roadside components, ensuring its logic, functional and technical alignment as well as schedule alignment.
Review and provide feedback to the roadside design and implementation team, in order to make sure that all software and hardware requirements produced as part of the design support the operations and CDA requirements.
Prepare and present oral and written reports on project progress and milestones, project risks and outstanding project tasks to empower senior management in decision making and risk management.
Contract and resource management and administration including budget, procurement, evaluation, award recommendation, scheduling, scope adherence, and invoicing.
Review, evaluate and approve all roadside requirements, Functional Design documentation, and Use Cases to ensure compliance to all requirements and identify operational shortcomings and CDA non‑compliance items and ensure usability.
Review, evaluate and approve all test cases to ensure compliance to all operational, technical and performance requirements, including user requirements, CDA requirements; participate in Factory Testing, Integration Testing, User Acceptance Testing and Performance Testing; review and approve test results.
Once in operation, measure and evaluate the efficiency of the Toll Collection systems and prepare, implement and supervise all procedures necessary to keep the leakage levels within the roadside equipment within the expected range.
Partner with managers in other departments to strategize business developments.
Create and adhere to a departmental budget.
Work with the different tools for Work orders (Jira) and others to perform the day to day tasks.
Forecast future Field Systems projects and new program implementation.
Manage the performance of all Field System components deployed on the roadways.
Perform other job‑related duties as assigned.
Qualifications (Knowledge, Skills & Abilities):
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to fulfill those duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
Bachelor’s degree in IT, computer science, electrical/civil/telecommunications engineering or a related field.
5+ years of applicable prior experience.
Strongly preferred that the experience includes at least two of the three primary job function systems (electronic toll collection, ITS, and/or network communications).
Project/program management or management experience with management or coordination of multiple teams in a technology systems environment.
Professional Qualities:
Effectively manage tasks, meeting deadlines and individuals through vendor contracts.
Ability to interact with colleagues in a self‑managed team structure.
Must be able to multitask, problem‑solve, and implement innovative processes within a fast‑paced environment.
Budgeting skills.
Manager‑level communication.
Computer Skills:
Strong knowledge of IT network communications and systems.
Must be able to demonstrate computer proficiency, especially as to Microsoft Excel, Word, and PowerPoint and other PC based programs.
Work Environment & Physical Demands:
The noise level in the work environment is usually quiet.
Some travel required, may include occasional air travel.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include ability to adjust focus, as necessary to use a computer.
While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to stand, walk and sit.
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The North Tarrant Express (NTE) was the first design-build-finance-operate-maintain managed lanes project in Texas and consisted of the complete reconstruction of 13.3 miles of the existing I‑820/SH‑183 corridor between Dallas and Fort Worth. Since opening in October 2014, nine months ahead of the contracted completion date, the general highway lanes are experiencing a 70% decrease in congestion time and a 15% increase in average speed. This Cintra‑led project has doubled capacity and significantly improved mobility along this heavily congested corridor that traverses the heart of six cities through Northeast Tarrant County.
The North Tarrant Express 35W (NTE 35W) project spans 16.8 miles from I‑30 in downtown Fort Worth to Eagle Parkway at the north end of Alliance Airport. The project is operated and maintained by the Cintra‑led consortium in North Texas. This project has improved mobility by adding additional road capacity through a combination of general highway lanes and continuous frontage roads, along with tolled express lanes that use variable pricing to keep traffic moving.
The LBJ Express (LBJ) is currently the largest P3 operation in Texas and one of the largest ever undertaken in the U.S. It is a regionally‑significant transportation improvement project in North Texas that is relieving severe congestion in the dense urban area of north Dallas. In 2009, the Cintra‑led consortium was selected to complete the design, construction, finance, operation, and maintenance of the project along I‑635 and I‑35E. Since opening in September 2015, the general highway lanes are realizing a 60% decrease in congestion time and a 10% increase in average speed.
Job Description:
The Field Systems Manager is responsible for the design, coordination, procurement, implementation, and ongoing operation, maintenance, and improvements of roadway technology systems (including electronic toll collection, intelligent transportation systems, and network communications) implemented on the tolling project concessions. These systems are required to ensure highly reliable and accurate reporting of revenue, traffic, and leakage while providing drivers with a consistent and reliable experience. The Field Systems Manager identifies, tracks, and escalates system progress, status, and risks, defects and issues, and reviews recommendations for technical solutions to his or her manager. They will be responsible for the revenue loss events investigation, fix and awareness and to comply with the CDA/FA requirements.
Essential Duties and Responsibilities:
Manage the different contractors for the design, development and implementation of the Roadside Systems (both Toll Collection and Intelligent Transportation Systems) for the LBJ and NTE projects within the milestone dates as per the project schedule.
Circulate, evaluate, review and approve the documentation produced by the contractors and technical consultants in order to ensure they meet or exceed the LBJ, NTE, and 35W operational and Comprehensive Development Agreements (CDA) requirements.
Coordinate and collaborate with the Toll Operations / other departments on the integration of the Central Toll System with the deployment of the roadside components, ensuring its logic, functional and technical alignment as well as schedule alignment.
Review and provide feedback to the roadside design and implementation team, in order to make sure that all software and hardware requirements produced as part of the design support the operations and CDA requirements.
Prepare and present oral and written reports on project progress and milestones, project risks and outstanding project tasks to empower senior management in decision making and risk management.
Contract and resource management and administration including budget, procurement, evaluation, award recommendation, scheduling, scope adherence, and invoicing.
Review, evaluate and approve all roadside requirements, Functional Design documentation, and Use Cases to ensure compliance to all requirements and identify operational shortcomings and CDA non‑compliance items and ensure usability.
Review, evaluate and approve all test cases to ensure compliance to all operational, technical and performance requirements, including user requirements, CDA requirements; participate in Factory Testing, Integration Testing, User Acceptance Testing and Performance Testing; review and approve test results.
Once in operation, measure and evaluate the efficiency of the Toll Collection systems and prepare, implement and supervise all procedures necessary to keep the leakage levels within the roadside equipment within the expected range.
Partner with managers in other departments to strategize business developments.
Create and adhere to a departmental budget.
Work with the different tools for Work orders (Jira) and others to perform the day to day tasks.
Forecast future Field Systems projects and new program implementation.
Manage the performance of all Field System components deployed on the roadways.
Perform other job‑related duties as assigned.
Qualifications (Knowledge, Skills & Abilities):
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to fulfill those duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
Bachelor’s degree in IT, computer science, electrical/civil/telecommunications engineering or a related field.
5+ years of applicable prior experience.
Strongly preferred that the experience includes at least two of the three primary job function systems (electronic toll collection, ITS, and/or network communications).
Project/program management or management experience with management or coordination of multiple teams in a technology systems environment.
Professional Qualities:
Effectively manage tasks, meeting deadlines and individuals through vendor contracts.
Ability to interact with colleagues in a self‑managed team structure.
Must be able to multitask, problem‑solve, and implement innovative processes within a fast‑paced environment.
Budgeting skills.
Manager‑level communication.
Computer Skills:
Strong knowledge of IT network communications and systems.
Must be able to demonstrate computer proficiency, especially as to Microsoft Excel, Word, and PowerPoint and other PC based programs.
Work Environment & Physical Demands:
The noise level in the work environment is usually quiet.
Some travel required, may include occasional air travel.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include ability to adjust focus, as necessary to use a computer.
While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to stand, walk and sit.
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