Product Operations Lead | Burlingame
Lululemon Athletica, California, MO, United States
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth‑focused environment for our people.
Job Summary
The Product Operations Lead is a part of the store leadership team responsible for executing on the store product strategy, including product operations and inventory management. They are responsible for leading inventory shifts, overseeing all back‑of‑house product operations, and ensuring both the floor and BOH are stocked and well‑organized. The Product Operations Lead provides input to team member performance evaluations, recommends hiring decisions, and acts as Supervisor on Duty while leading inventory shifts. They also deliver a world‑class guest experience when scheduled to work on the floor.
Core Responsibilities
Collaborate with store leadership to bring product strategy to life.
Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with SOPs.
Ensure execution of product actions (e.g., pull backs, consolidations, repricing).
Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
Monitor product levels and communicate findings to support sell‑through strategy and optimal availability for guests.
Review and interpret daily business data and metrics to inform actions, such as analyzing sell‑through data to provide recommendations to store leadership regarding product focus or, for outlets, pricing.
Participate in the store’s hiring process, including recruitment, selection, onboarding, and training.
Address team member performance and support their ongoing learning and development by providing direct feedback and in‑the‑moment recognition, coaching, demonstrations, and hands‑on experiences.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and a world‑class experience.
Job Requirements
Must be legally authorized to work in the country in which the store is located.
Must have the ability to travel to the assigned store with reliable transportation.
Schedule / Availability
The work schedule can vary based on store needs.
Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays.
During peak times, special events, or other circumstances, the schedule may include early mornings or late nights/overnights.
Experience
1 year of work experience.
Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics using business technology.
Some experience in leading, mentoring, delegating, or process implementation with others.
Job Assets
Education: High school diploma/GED/equivalent or above.
Retail, sales, distribution center, or warehouse operations experience; reviewing and interpreting business reports and metrics to inform action.
For experiential stores with food or beverage service only: food safety and/or liquor service certification.
What We Look For
Inclusion & Diversity : Creates/supports an inclusive environment that values and celebrates differences.
Integrity : Behaves in an honest, fair, and ethical manner.
Adaptability / Agility : Navigates uncertainty and ambiguity, can change priorities in a fast‑paced environment, and recovers quickly from setbacks.
Leadership : Is able and desires to lead and inspire others; motivates, empowers, develops, and directs people.
Collaboration and Teamwork : Works productively with and supports others to achieve common goals, seeking connections and diverse perspectives.
Decision Making / Problem Solving : Identifies opportunities for improvement, evaluates alternatives, and makes effective, timely decisions.
Planning and Organizing : Plans and organizes work efficiently to ensure completion aligned with priorities.
Interactive Communication : Conveys information effectively and understands information shared while interacting with others.
Work Context
Work involves moving through the store, sometimes in the front of the house with bright lights and loud music, and sometimes in the back of the house with no windows or natural light.
Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices.
Work may occasionally involve moving boxes weighing up to 30 lb (13.6 kg) or using ladders to reach materials.
For experiential stores with food or beverage service only: Work may involve using industrial kitchen equipment and exposure to heat in order to prepare food or beverages.
Compensation & Benefits Package
Base Pay Range : $24.00 – $27.61 per hour, subject to minimum wage in the location.
Target Bonus : $2.00 per hour.
Total Target Base Pay Range : $26.00 – $29.61 per hour.
lululemon’s compensation offerings are grounded in a pay‑for‑performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job‑related knowledge, skills, experience, and internal equity. As part of our offerings, employees in this position are eligible for our competitive bonus program, subject to program eligibility requirements.
Other components of our total rewards include support of career development, wellbeing, and personal growth: extended health and dental benefits, mental health plans, paid time off, savings and retirement plan matching, generous employee discount, fitness & yoga classes, parenthood top‑up, extensive catalog of development courses, people networks, mentorship programs, and leadership series.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at ataccommodations@lululemon.com. In your email, please include the position title, the location of the position, and the nature of your request.
Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth, and related medical conditions or any other classification protected by federal, state, provincial or local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination, and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for ensuring that, by your personal actions, the policies are effective.
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Job Summary
The Product Operations Lead is a part of the store leadership team responsible for executing on the store product strategy, including product operations and inventory management. They are responsible for leading inventory shifts, overseeing all back‑of‑house product operations, and ensuring both the floor and BOH are stocked and well‑organized. The Product Operations Lead provides input to team member performance evaluations, recommends hiring decisions, and acts as Supervisor on Duty while leading inventory shifts. They also deliver a world‑class guest experience when scheduled to work on the floor.
Core Responsibilities
Collaborate with store leadership to bring product strategy to life.
Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with SOPs.
Ensure execution of product actions (e.g., pull backs, consolidations, repricing).
Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
Monitor product levels and communicate findings to support sell‑through strategy and optimal availability for guests.
Review and interpret daily business data and metrics to inform actions, such as analyzing sell‑through data to provide recommendations to store leadership regarding product focus or, for outlets, pricing.
Participate in the store’s hiring process, including recruitment, selection, onboarding, and training.
Address team member performance and support their ongoing learning and development by providing direct feedback and in‑the‑moment recognition, coaching, demonstrations, and hands‑on experiences.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and a world‑class experience.
Job Requirements
Must be legally authorized to work in the country in which the store is located.
Must have the ability to travel to the assigned store with reliable transportation.
Schedule / Availability
The work schedule can vary based on store needs.
Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays.
During peak times, special events, or other circumstances, the schedule may include early mornings or late nights/overnights.
Experience
1 year of work experience.
Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics using business technology.
Some experience in leading, mentoring, delegating, or process implementation with others.
Job Assets
Education: High school diploma/GED/equivalent or above.
Retail, sales, distribution center, or warehouse operations experience; reviewing and interpreting business reports and metrics to inform action.
For experiential stores with food or beverage service only: food safety and/or liquor service certification.
What We Look For
Inclusion & Diversity : Creates/supports an inclusive environment that values and celebrates differences.
Integrity : Behaves in an honest, fair, and ethical manner.
Adaptability / Agility : Navigates uncertainty and ambiguity, can change priorities in a fast‑paced environment, and recovers quickly from setbacks.
Leadership : Is able and desires to lead and inspire others; motivates, empowers, develops, and directs people.
Collaboration and Teamwork : Works productively with and supports others to achieve common goals, seeking connections and diverse perspectives.
Decision Making / Problem Solving : Identifies opportunities for improvement, evaluates alternatives, and makes effective, timely decisions.
Planning and Organizing : Plans and organizes work efficiently to ensure completion aligned with priorities.
Interactive Communication : Conveys information effectively and understands information shared while interacting with others.
Work Context
Work involves moving through the store, sometimes in the front of the house with bright lights and loud music, and sometimes in the back of the house with no windows or natural light.
Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices.
Work may occasionally involve moving boxes weighing up to 30 lb (13.6 kg) or using ladders to reach materials.
For experiential stores with food or beverage service only: Work may involve using industrial kitchen equipment and exposure to heat in order to prepare food or beverages.
Compensation & Benefits Package
Base Pay Range : $24.00 – $27.61 per hour, subject to minimum wage in the location.
Target Bonus : $2.00 per hour.
Total Target Base Pay Range : $26.00 – $29.61 per hour.
lululemon’s compensation offerings are grounded in a pay‑for‑performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job‑related knowledge, skills, experience, and internal equity. As part of our offerings, employees in this position are eligible for our competitive bonus program, subject to program eligibility requirements.
Other components of our total rewards include support of career development, wellbeing, and personal growth: extended health and dental benefits, mental health plans, paid time off, savings and retirement plan matching, generous employee discount, fitness & yoga classes, parenthood top‑up, extensive catalog of development courses, people networks, mentorship programs, and leadership series.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at ataccommodations@lululemon.com. In your email, please include the position title, the location of the position, and the nature of your request.
Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth, and related medical conditions or any other classification protected by federal, state, provincial or local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination, and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for ensuring that, by your personal actions, the policies are effective.
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