Shared Services Manager
Omni Hotels & Resorts, Dallas, TX, United States
Omni Service Center, 4001 Maple Ave, Dallas, Texas, United States of America
Job Description
Posted Thursday, April 23, 2026 at 5:00 AM
Overview
The Shared Services Accounting Manager will be responsible for supporting the Shared Services Center in implementing and maintaining management frameworks and service levels for outsourced financial functions. Frameworks include, but not limited to, governance, performance management, continuous improvement, service introduction, request management, vendor management and financial management. The Shared Services Manager will be focused on delivering quality customer service in a consistent manner, while striving for continuous improvement and providing reliable information that allows customers and stakeholders to confidently focus on their primary objectives.
This position is equivalent to an Assistant Director of Finance.
This position is based in Dallas, TX at the Corporate Office, Monday - Friday.
Responsibilities
Provide day to day support to the properties as it relates to the administration, communication, and coordination of the outsourced shared services functions including, but not limited to, Accounts Payable, Income Audit, Contract Management and Commission towers.
Support the day‑to‑day work of the outsource partner and analyze/solution problems with the partner as needed.
This position will work within the GL and Balance Sheet teams to gain a strong understanding of our Hotels and accounting function.
Take the initiative to liaise with our hotels, outsource partner and other internal teams to help improve processes and system challenges.
Develop a deep understanding of the Balance Sheet.
Develop a strong focus on continuous improvement, efficiencies and effectiveness monitoring with a keen eye on cost reduction with no quality erosion.
Support automation opportunities to accomplish process and cost improvement objectives.
Analyze data and collaborate with teams to create new insights and reporting on various hotel performance metrics of outsourced services.
This position will spend time in the field with the accounting teams to help improve the relationship with the field and OSC.
Perform regular analysis to ensure efficient processing.
Support company projects to ensure successful development and implementation.
Train properties on best practices in various processes within the GL/Balance Sheet Teams.
Integrate and streamline systems related to SSC processes.
Maintain controls and narratives for areas of responsibility.
Perform additional duties as assigned.
Qualifications
Bachelor's Degree or equivalent in Accounting, Business or Finance
2+ years’ experience in hospitality or other related field as Manager within Accounting
2 + years’ experience managing accounting functions within a shared services model
Prior experience with PMS, POS, Procurement and Back Office Systems such as (Opera PMS, Micros 9700/Simphony, Oracle EBS, Birchstreet) preferred
Strong software skills, including high proficiency in Microsoft Office applications and advanced Excel
Strong finance background
Ability to hold training calls/on‑site trainings (when needed on various systems)
High level of computer, reporting, analytical and technical skills, with the ability to communicate complex financial information across varying levels of understanding
Collaborative team player who is focused, self‑motivated, detail oriented, accurate, and flexible – able to quickly adapt to changing priorities and tight timelines
Proven track record of issue resolution and process improvements
Ability to work independently
Systemic problem solving
Willing to perform business enhancing functions that are outside the normal scope of work
Ability to maintain confidentiality
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com .
Omni Service Center, 4001 Maple Ave, Dallas, Texas, United States of America
#J-18808-Ljbffr
Job Description
Posted Thursday, April 23, 2026 at 5:00 AM
Overview
The Shared Services Accounting Manager will be responsible for supporting the Shared Services Center in implementing and maintaining management frameworks and service levels for outsourced financial functions. Frameworks include, but not limited to, governance, performance management, continuous improvement, service introduction, request management, vendor management and financial management. The Shared Services Manager will be focused on delivering quality customer service in a consistent manner, while striving for continuous improvement and providing reliable information that allows customers and stakeholders to confidently focus on their primary objectives.
This position is equivalent to an Assistant Director of Finance.
This position is based in Dallas, TX at the Corporate Office, Monday - Friday.
Responsibilities
Provide day to day support to the properties as it relates to the administration, communication, and coordination of the outsourced shared services functions including, but not limited to, Accounts Payable, Income Audit, Contract Management and Commission towers.
Support the day‑to‑day work of the outsource partner and analyze/solution problems with the partner as needed.
This position will work within the GL and Balance Sheet teams to gain a strong understanding of our Hotels and accounting function.
Take the initiative to liaise with our hotels, outsource partner and other internal teams to help improve processes and system challenges.
Develop a deep understanding of the Balance Sheet.
Develop a strong focus on continuous improvement, efficiencies and effectiveness monitoring with a keen eye on cost reduction with no quality erosion.
Support automation opportunities to accomplish process and cost improvement objectives.
Analyze data and collaborate with teams to create new insights and reporting on various hotel performance metrics of outsourced services.
This position will spend time in the field with the accounting teams to help improve the relationship with the field and OSC.
Perform regular analysis to ensure efficient processing.
Support company projects to ensure successful development and implementation.
Train properties on best practices in various processes within the GL/Balance Sheet Teams.
Integrate and streamline systems related to SSC processes.
Maintain controls and narratives for areas of responsibility.
Perform additional duties as assigned.
Qualifications
Bachelor's Degree or equivalent in Accounting, Business or Finance
2+ years’ experience in hospitality or other related field as Manager within Accounting
2 + years’ experience managing accounting functions within a shared services model
Prior experience with PMS, POS, Procurement and Back Office Systems such as (Opera PMS, Micros 9700/Simphony, Oracle EBS, Birchstreet) preferred
Strong software skills, including high proficiency in Microsoft Office applications and advanced Excel
Strong finance background
Ability to hold training calls/on‑site trainings (when needed on various systems)
High level of computer, reporting, analytical and technical skills, with the ability to communicate complex financial information across varying levels of understanding
Collaborative team player who is focused, self‑motivated, detail oriented, accurate, and flexible – able to quickly adapt to changing priorities and tight timelines
Proven track record of issue resolution and process improvements
Ability to work independently
Systemic problem solving
Willing to perform business enhancing functions that are outside the normal scope of work
Ability to maintain confidentiality
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com .
Omni Service Center, 4001 Maple Ave, Dallas, Texas, United States of America
#J-18808-Ljbffr