Service Delivery Lead - ITIL, SLA & ITSM Expert

A growing IT services company in the United States is seeking an experienced Service Level Manager. The role emphasizes managing service delivery and implementing ITIL frameworks for continuous improvement. Responsibilities include SLA definition, performance monitoring, and vulnerability management, complemented by a full-time permanent contract and attractive benefits like a company car and insurance. Candidates should have a strong technical background and professional proficiency in Dutch and English.
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