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Deposit Services Specialist - Latham or Glens Falls

Arrow Financial Corporation, Glens Falls, NY, United States


Deposit Services Specialist - Latham or Glens Falls
Staff Senior Admin Support Main Office, Glens Falls, NY, US

4 days ago Requisition ID: 2764

Salary Range: $19.00 To $23.00 Hourly

The Arrow Financial Corporation is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join

Deposit Services

team as:

Deposit Services Specialist

About this position
Responsible for reviewing, researching and resolving discrepancies in customer data. Responsibilities also include dealing directly with outside companies/agencies/financial institutions and ensuring that laws, regulations and policies are adhered to. Provide operational support to the branches and assist Managers with coordinating work tasks.

This position is in office and located at our Latham, NY Business Office.

We look for candidates with the following skills and experience

High Attention to Detail

Microsoft Office Suite: Word, Excel, Outlook

Independent Problem‑Solving Skills

Essential Job Functions

Research, report and provide resolution to exceptions in timely manner according to department policies and procedures.

Review data for proper authorizations and compliance and take appropriate action.

Update, modify, and correct data meeting department’s goals and objectives while following policies and procedures.

Identify and recommend areas needing improvement within processes.

Provide consistent, outstanding customer service by anticipating and reacting to internal and external customer needs.

What you will need to thrive in this role
In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having:

Education / Certifications

High School Diploma or equivalent experience required

3 years of banking experience preferred

Skills / Knowledge

Solid knowledge of banking rules and regulations pertaining to deposit accounts

Proficient in Microsoft Office Suite: Word, Excel, and Outlook

Strong problem‑solving skills, ability to analyze and solve problems independently

Ability to prioritize multiple tasks/projects to meet deadlines

Physical Demands

Must be able to sit for prolonged periods of time and walk/stand for brief periods of time.

Must be able to repetitively use a telephone and computer mouse and keyboard.

Ability to lift/move up to 15 lbs

What we will bring to the table
We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring:

Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays

Medical, Dental, and Vision Insurance and Flexible Spending Plan

Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership

Education and Tuition Reimbursement

Employee Assistance Program for our employees and their immediate family members

Equal Opportunity Employer
We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes.

The salary range for this position is $20.00 - $23.00 per hour commensurate with experience and education.

Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance.

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