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Global Gateways Program Coordinator & Passport Agent

Ohio State University, Columbus, OH, United States


Global Gateways Program Coordinator & Passport Agent page is loaded## Global Gateways Program Coordinator & Passport Agentlocations:

Columbus Campustime type:

Full timeposted on:

Posted Todayjob requisition id:

R149650Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these .**Current Employees and Students:**If you are currently employed or enrolled as a student at The Ohio State University, please log in to

to use the internal application process.Welcome to The Ohio State University's career site.

We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:* Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.* Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.## Job Title:Global Gateways Program Coordinator & Passport Agent## Department:International Affairs | Global GatewaysThe Global Gateways Program Coordinator & Passport Agent provides dual support to the Office of International Affairs Global Gateways and

OIA Passport Services through program coordination, administrative support, and certified passport acceptance services. This role is responsible for facilitating Global Gateways programs and stakeholder engagement while also serving as an official Passport Acceptance Agent in compliance with U.S. Department of State regulations. The position requires strong attention to detail, excellent customer service skills, and the ability to manage sensitive documents and complex administrative processes.## Skills & QualificationsMinimum Requirements* Bachelor's degree or equivalent experience.* 2 years of relevant experience required.### Required Qualifications* Bachelor’s degree preferred.* 2 years of relevant work experience required.* Due to federal government requirements, this role requires you to be a US Citizen.* Ability to obtain and maintain certification as an official Passport Acceptance Agent.* Demonstrated administrative experience in an office, program coordination, customer service, or related setting.* Strong attention to detail and accuracy in handling sensitive documents and financial transactions.* Excellent written and verbal communication skills.* Ability to manage multiple tasks simultaneously and meet deadlines in a fast-paced environment.* Strong customer service orientation and ability to work with diverse populations.* Proficiency with Microsoft Office applications and electronic data entry systems.* Ability to maintain confidentiality and comply with federal, state, and university regulations.### Preferred Qualifications* Experience in higher education, international programs, or public-facing administrative roles.* Experience planning events, coordinating logistics, or supporting leadership-level operations.* Familiarity with university processes, global programs, or international travel documentation.* Demonstrated ability to collaborate effectively with internal and external stakeholders.* Problem-solving skills and the ability to handle complex situations with professionalism.### Physical & Other Requirements* Ability to handle and secure sensitive documents in accordance with federal standards.* Occasional travel on campus and to local government offices (e.g., Secretary of State).* Availability to support events or programs outside standard hours on occasion.## Additional Information:Please submit both a cover letter and a resume to be considered for this opportunity.**The Targeted Hiring Range for this position is $21.35 - $25.00**.

The actual salary paid to an individual will vary based on multiple factors, including but not limited to, education, years of experience, internal equity, etc.Function: Academic AdministrationSubfunction: International ProgramsBand: SpecializedLevel: 2## Location:Enarson Classroom Building (0072)## Position Type:Regular## Scheduled Hours:40## **Shift:**First Shift***Final candidates are subject to successful completion of a background check.

A drug screen or physical may be required during the post offer process.***Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the

section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the .The university is an equal opportunity employer, including veterans and disability.At Ohio State, you’ll find work that inspires you. We offer roles and growth opportunities in countless fields and specialties — including a job that’s right for ***you***.### Starting day one: Comprehensive benefits.give you options to take care of what matters most to *you* — and opportunities to make adjustments as your life and needs change, including:•

Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.•

Paid time off, including sick and vacation time and 11 holidays.•

State retirement plan or an alternative retirement plan, both with generous employer contributions.As Buckeyes, we accomplish more together. No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care.Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together.By joining Ohio State, you become part of a top-20 public university with one of America’s leading academic health centers. We’re a team of dedicated colleagues with access to boundless resources that support you.
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