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Patient Service Coordinator Clinic

SynergenX Health Holdings LLC, Tyler, TX, United States


Patient Service Coordinator (Medical Receptionist)

Location:

Tyler, TX

Company:

SynergenX / Low T Center

Position Summary
SynergenX/Low T Center is looking for a Patient Service Coordinator to join our Tyler clinic. This role is the first point of contact for patients and plays a key part in creating a smooth, professional, and welcoming experience. You’ll support both patients and clinical staff by managing front desk operations, coordinating schedules, and ensuring accurate administrative processes.

What You’ll Do

Welcome patients and visitors with professionalism and care

Manage patient check-in and check-out processes

Schedule appointments and handle incoming calls and inquiries

Verify insurance eligibility and collect co-pays/payments

Maintain accurate patient records within the EMR system

Coordinate patient flow with clinical staff to support efficient operations

Manage front office tasks such as scanning, faxing, and data entry

Keep the reception area organized and compliant with clinic standards

Ensure patient confidentiality and adherence to HIPAA guidelines

What We’re Looking For

High school diploma or equivalent required

1–2 years of medical office or customer service experience preferred

Strong communication and interpersonal skills

Excellent attention to detail and organizational ability

Ability to multitask in a fast-paced environment

Basic computer proficiency (Microsoft Office; EMR experience a plus)

Nice to Have

Familiarity with medical terminology

Experience with insurance verification

Background in specialty clinics or men’s health

Bilingual (English/Spanish) is a plus

Work Schedule

Full-time

Clinic hours M 8a-5p, Tu 8a-7p, W 8a-1p, Th 7a-5p, F 8a-5p, 3 Saturdays a month 8a-12p, rotating weekdays off to keep within 40 hour workweek.

Training may be at a Dallas Location, Travel is paid for.

Why Join Us

Supportive, team-oriented environment

Opportunity to grow within a healthcare organization

Competitive pay and benefits

Meaningful work helping patients improve their quality of life

Equal Opportunity Employer
SynergenX/Low T Center is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees.

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