Global Service Desk & Change Lead - ITSM & Automation

PHINIA Inc is seeking a Service Desk Operations Manager in Auburn Hills, Michigan to lead daily operations of the global Service Desk, ensuring high-quality support and a strong digital employee experience. The role includes managing SLAs, driving automation, and continuous improvement of processes. Candidates should have a Bachelor's degree, extensive experience with ServiceNow or similar platforms, and strong understanding of ITIL processes. Join PHINIA to be part of an industry-leading company in fuel systems and technologies.
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