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Crisis Specialist/IEPD Reachout

Marion County Public Health Department, Indianapolis, IN, United States


Date: Apr 25, 2026

Location: Indianapolis, IN, US, 46202

Organization: HHC

Sub-Division: SEMHC

Schedule: Full Time

Shift: Days

Monday-Friday: 8am-4:30pm

Sandra Eskenazi Mental Health Center, Indiana’s first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and substance abuse. The Center offers both inpatient and outpatient services, several outreach centers, and clinic- and community-based services.

FLSA Status
Exempt

Job Role Summary
The Sandra Eskenazi Mental Health Center Mobile Crisis Team (MCAT) responds to specialized Public Safety needs in the city, focusing on treatment in the community rather than at an office or hospital. MCAT serves the community by providing immediate response as a secondary unit to mental health/substance use emergencies, completing on‑site assessments and follow‑up to the crisis. This team is a collaboration between Sandra Eskenazi Mental Health Center and the Indianapolis Metropolitan Police Department (IMPD).

Essential Functions and Responsibilities

Work in partnership with IMPD to meet specific program goals outlined by the Indianapolis Office of Public Safety and SEMHC

Provide on‑site clinical assessments of behavioral health and addiction during dispatched runs

Follow‑up with referred individuals to identify and overcome barriers and facilitate linkage to services based on need

Offer brief, targeted interventions, including crisis debriefings as needed, which promote resilience, wellness, and independence

Provide consultation at 911 dispatch

Foster and build relationships with community services, agencies, and neighborhood resources

Periodically attend Crime Watch meetings to provide information about behavioral health and addiction treatment services

Facilitate behavioral health and addiction training in schools and/or community settings

Foster professional growth for IMPD and other Public Safety personnel by providing consultation, educational services, and written resources

Collaborate with IMPD Homeless Outreach Officers as needed

Assist individuals with identifying and overcoming barriers to services and link them with community resources and treatment

Maintain appropriate documentation in multiple systems to ensure communication and continuity of care with primary care, psychiatric, and medical providers

Job Requirements

LCSW, LMFT, or LMHC licensure in the State of Indiana required

Master’s degree in Human Services field required

3-5 years of experience in a behavioral health setting, working with individuals having persistent severe mental illness; crisis experience preferred

Experience providing compassionate care to underserved and vulnerable populations

Cardiopulmonary Resuscitation and CPR certification

Knowledge, Skills & Abilities

Understanding of and ability to implement a strengths‑based, community treatment model

Strong interpersonal skills with the ability to be clear and concise in written and verbal communications

Solid knowledge of psychiatric/addiction diagnoses and understanding of their impact on behavior and all life domains

Solid knowledge of psychotropic medications and their uses and side effects

Willingness and ability to work cooperatively in a multidisciplinary team

Ability to use age‑appropriate communication skills

Ability to interpret and apply complex directives, information, and regulations

Crisis intervention skills

Knowledge of community safety while in crisis settings

Must meet all population‑specific competencies for role and service area

Ability to gather, interpret, and analyze data

Knowledge of local resources and how to link individuals with services

Knowledge of Indiana mental health statutes, especially Immediate Detentions and Emergency Detentions

Teaching and public speaking abilities

Sufficient computer literacy to utilize various documentation platforms

Sandra Eskenazi Mental Health Center’s primary mission is to serve individuals with serious mental illness and chronic addiction as well as seriously emotionally disturbed children and their families. Patients of all ages are welcomed, from children to seniors, with a philosophy of care that stresses strength‑based and family‑ and community‑centered treatment utilizing the Recovery Model of treatment.

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