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Order Validation Specialist

Medical Service Company, Cleveland, OH, United States


Order Validation Specialist
Location:

Cleveland, Toledo

Job Id:

2337

# of Openings:

1

The Order Validation Specialist monitors and improves processes relative to the quality, accuracy, and timeliness of the reimbursement information requirements of order processing activities.

Responsibilities and Duties:

Perform final review of orders and supporting documentation to qualify for release and bill

Monitor the accuracy of qualified sales orders and provide feedback to management

Task non-qualifying orders within Brightree back to the responsible party and effectively communicate reason for send‑back

Log initial PARs and CMNs as part of initial paperwork if they are available at the time of order validation

Communicate and report error trends for the purposes of training as well as recommendations for system configuration changes to improve process and quality input/output.

Confirmation of all complete orders with a goal of within 24 hours of delivery.

Other duties as assigned.

Qualifications:

Education:

Graduate of an accredited high school or GED equivalence.

Experience/Knowledge/Skills/Physical Requirements:

Experience in HME/DME referral intake and/or billing preferred

Ability to understand reimbursement implications due to industry changes.

Strong verbal and written communication skills.

TEAM Player with excellent interpersonal and organizational skills

Extensive computer use requiring strong typing ability

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