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Health Plan Partnership Specialist

Charles B. Wang Community Health Center, New York, NY, United States


Full-Time Health Plan Partnership Specialist
Reports To: Director of Marketing and Community Relations

131-72 40th Road, Queens, New York, 11354, United States

The Health Plan Partnership Specialist serves as the primary liaison between the Health Center (CBWCHC) and managed care health plans, including provider relations, sales, and marketing teams. This role is responsible for building and maintaining strong, collaborative relationships with health plan partners through orientations on CBWCHC’s health services, regular meetings, membership reviews, patient growth monitoring, and marketing initiatives. The specialist will lead efforts to enhance CBWCHC’s visibility within health plans and implement data-driven strategies to maximize patient acquisition and retention.

Responsibilities

Lead relationship management with managed care health plans, focusing on membership growth, strategic marketing, and joint co-marketing initiatives

Provide orientation and guidance on CBWCHC health services to health plan representatives

Plan and execute collaborative marketing campaigns with health plan partners to increase awareness, engagement, and patient volume

Conduct high-level meetings with health plan partners to review membership performance, trends, patient growth opportunities, and quality incentive programs

Analyze patient, membership, and utilization data to inform strategic initiatives and optimize network engagement

Develop and implement strategies to enhance patient acquisition, retention, and overall access to care

Serve as a trusted advisor to internal leadership and cross-functional teams regarding health plan collaborations, co-marketing efforts, and quality improvement programs

Track, evaluate, and report key performance metrics, providing actionable insights to support continuous improvement and strategic decision-making

Strong skills in community building, communication, and stakeholder management skills

Maintain a flexible schedule, including availability for some evenings and weekends

Perform other duties as assigned

Minimum Qualifications

Bachelor’s degree in Healthcare Administration, Public Health, Marketing or a related field

3‑5 years experience in healthcare partnerships, managed care collaboration, marketing or/and community relations

Strong understanding of healthcare systems, NYS of Health Marketplace products, payer structures, and patient access optimization

Strong project management, interpersonal, and communication skills

Ability to translate data and market insights into actionable growth strategies

Proficiency in data analysis and healthcare management tools

Working knowledge of Excel, PowerPoint, and other relevant applications

Bilingual skills, with a preference for Chinese-speaking

Capable of working a flexible schedule, including availability for some evenings and weekends

Compensation and Benefits

Salary: $50,000.00 - 60,000.00 per year

Medical insurance

Employer-paid dental, vision, disability and life insurance

403(b) retirement savings plan

Flexible spending accounts for transit, parking, health and dependent care

Paid time off (28 days for the first year of employment)

Employee Assistance Program

Employee Discount Programs

Tuition reimbursement for eligible employees

The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program

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