Guest Room Attendant-Day-Silver Legacy
Caesars Entertainment, Reno, NV, United States
Guest Room Attendant
Under direction of the Team Captains, the Guest Room Attendant cleans guest rooms, checks for and reports repairs needed, and responds to guest requests for additional items such as extra blankets, pillow, glasses, etc.
Hourly Rate:
$18.00 Per hour
How You Will Create the Extraordinary
Clean assigned guest rooms within prescribed time including toilets, floors, mirrors and glass, bathtubs and showers, sinks, furniture and counter tops. Vacuum carpeting, remove soiled linen and trash, and replenish room supplies.
Respond promptly to guest requests such as special cleaning times and delivering extra towels
Check all lamps and fixtures for burned-out bulbs and check TVs and radios to ensure proper working condition. Report any needed maintenance to supervisor.
Check all plumbing fixtures to ensure normal leak-free operation
Remove room service dishes from guest rooms for prompt pick-up
Responsible for signing out, securing, and returning hotel passkeys for each day worked as well as room keys found in checked-out rooms
Arrange guest room furnishings and supplies according to exact departmental specifications
Attend department meetings as required by management
Complete training of Blood borne Pathogens procedures
Understand and follow the Trailblazer Guide, Housekeeping Manual, and Emergency/Evacuation procedures
Exemplify our core values, family style service, our mission and vision
Exemplify our DEI (diversity, equity, inclusion) culture
Perform other job-related duties as assigned
What You Will Need
Good organizational skills
Ability to understand and comply with all Company and departmental rules and regulations, policies and procedures
Skill in establishing and maintaining effective working relationships with staff and guests
Ability to read and communicate verbally in English and Spanish
Self-motivated and detail oriented
Possess initiative and high energy level
Knowledge of chemical use, OSHA regulations, and Biohazard clean-up procedures.
High School diploma or equivalent
Additional Requirements:
Work may be performed in confined areas, which may be unusually warm, cold, or noisy, dimly lit or brightly illuminated
Work entails use of solvents/oils and electrical devices
May come into contact with fumes/odors and dirt/dust
Work is done in high places and occasionally on slippery surfaces
Constant awareness is required of surrounding areas to insure safety of employees and guests
Constant contact with co-workers and guests
May be subject to smoking environment and moderate noise
Position requires Team Member to enter and exit from the Team Member entrance which entails 4 flights of stairs (40 steps)
Frequent standing, walking, pushing/pulling over 100 lbs. (linen cart weighs 113 lbs. empty, with linen up to 600 lbs.), repetitive use of both hands to include light and firm/strong grasping and finger dexterity, near/far visual acuity, depth perception, field of vision, accommodation and ability to see colors
Occasional reaching overhead and bending over from floor to 6ft., lifting of 10 lbs. or less
Seldom requires sitting, crouching, kneeling, crawling, climbing, and balancing
Requires simple reading writing and math skills, the ability to perform simple tasks, and coordination
Must be able to follow instructions, influence others, meet time requirements, memorization skills and use independent judgment
Guest Service (Internal/External) Standards:
Employee is required to meet and deliver our core values, service standards, and family style service.
Performance Requirements:
Must have the ability to provide internal/external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.
Job Info
Job Identification 80917
Job Category Housekeeping and Laundry
Job Schedule Full time
Locations The Row (On-site)
Under direction of the Team Captains, the Guest Room Attendant cleans guest rooms, checks for and reports repairs needed, and responds to guest requests for additional items such as extra blankets, pillow, glasses, etc.
Hourly Rate:
$18.00 Per hour
How You Will Create the Extraordinary
Clean assigned guest rooms within prescribed time including toilets, floors, mirrors and glass, bathtubs and showers, sinks, furniture and counter tops. Vacuum carpeting, remove soiled linen and trash, and replenish room supplies.
Respond promptly to guest requests such as special cleaning times and delivering extra towels
Check all lamps and fixtures for burned-out bulbs and check TVs and radios to ensure proper working condition. Report any needed maintenance to supervisor.
Check all plumbing fixtures to ensure normal leak-free operation
Remove room service dishes from guest rooms for prompt pick-up
Responsible for signing out, securing, and returning hotel passkeys for each day worked as well as room keys found in checked-out rooms
Arrange guest room furnishings and supplies according to exact departmental specifications
Attend department meetings as required by management
Complete training of Blood borne Pathogens procedures
Understand and follow the Trailblazer Guide, Housekeeping Manual, and Emergency/Evacuation procedures
Exemplify our core values, family style service, our mission and vision
Exemplify our DEI (diversity, equity, inclusion) culture
Perform other job-related duties as assigned
What You Will Need
Good organizational skills
Ability to understand and comply with all Company and departmental rules and regulations, policies and procedures
Skill in establishing and maintaining effective working relationships with staff and guests
Ability to read and communicate verbally in English and Spanish
Self-motivated and detail oriented
Possess initiative and high energy level
Knowledge of chemical use, OSHA regulations, and Biohazard clean-up procedures.
High School diploma or equivalent
Additional Requirements:
Work may be performed in confined areas, which may be unusually warm, cold, or noisy, dimly lit or brightly illuminated
Work entails use of solvents/oils and electrical devices
May come into contact with fumes/odors and dirt/dust
Work is done in high places and occasionally on slippery surfaces
Constant awareness is required of surrounding areas to insure safety of employees and guests
Constant contact with co-workers and guests
May be subject to smoking environment and moderate noise
Position requires Team Member to enter and exit from the Team Member entrance which entails 4 flights of stairs (40 steps)
Frequent standing, walking, pushing/pulling over 100 lbs. (linen cart weighs 113 lbs. empty, with linen up to 600 lbs.), repetitive use of both hands to include light and firm/strong grasping and finger dexterity, near/far visual acuity, depth perception, field of vision, accommodation and ability to see colors
Occasional reaching overhead and bending over from floor to 6ft., lifting of 10 lbs. or less
Seldom requires sitting, crouching, kneeling, crawling, climbing, and balancing
Requires simple reading writing and math skills, the ability to perform simple tasks, and coordination
Must be able to follow instructions, influence others, meet time requirements, memorization skills and use independent judgment
Guest Service (Internal/External) Standards:
Employee is required to meet and deliver our core values, service standards, and family style service.
Performance Requirements:
Must have the ability to provide internal/external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.
Job Info
Job Identification 80917
Job Category Housekeeping and Laundry
Job Schedule Full time
Locations The Row (On-site)