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Online Wellness Coach / Customer Support Specialist

Evolution Sports Group, Chicago, IL, United States


Online Wellness Coach / Customer Support Specialist

Chicago, Illinois, United States
$ 40.00 - 60.00 (US Dollar)
Remote
Position: Online Wellness Coach / Customer Support Specialist
Company Overview:
Evolution Sports Group is a leading provider of online wellness coaching services, dedicated to helping individuals achieve their health and fitness goals. We offer personalized coaching programs, fitness plans, and nutrition guidance to our clients, all delivered through our innovative online platform. Our team is passionate about promoting a healthy and active lifestyle, and we are committed to providing exceptional support and guidance to our clients.
Position Overview:
We are seeking an experienced and enthusiastic Online Wellness Coach / Customer Support Specialist to join our growing team. This is a full-time, remote position that offers the opportunity to work from the comfort of your own home. As an Online Wellness Coach / Customer Support Specialist, you will play a key role in providing top-notch support to our clients and ensuring their success in our coaching programs.
Key Responsibilities:
Provide personalized wellness coaching to clients through our online platform, including creating customized fitness plans and nutrition guidance
Conduct regular check-ins with clients to monitor progress, provide support and motivation, and make necessary adjustments to their plans
Respond to client inquiries and provide timely, helpful, and professional customer support via email, chat, and phone
Maintain a deep understanding of our coaching programs and services to effectively answer client questions and provide guidance
Collaborate with the coaching team to continuously improve our programs and services based on client feedback and industry trends
Stay up-to-date on the latest health and wellness trends and research to provide the most relevant and effective coaching to clients
Assist with administrative tasks such as scheduling appointments, managing client records, and processing payments
Act as a brand ambassador for Evolution Sports Group and promote our services to potential clients
Qualifications:
Associates or Bachelor's degree in a related field (e.g. exercise science, nutrition, health coaching) or equivalent experience
Certified Health Coach or Personal Trainer preferred
Minimum of 2 years experience in wellness coaching or a related field
Excellent communication skills, both written and verbal
Strong customer service skills and a passion for helping others
Comfortable working in a remote, fast-paced, and dynamic environment
Self-motivated and able to work independently
Proficient in using online platforms and technology for coaching and customer support
Knowledge of nutrition and fitness principles and ability to create customized plans for clients
Ability to build rapport and establish trust with clients
Flexible and adaptable to changing priorities and responsibilities
We Offer:
Competitive salary and benefits package
Flexible work schedule and the ability to work from home
Opportunity for growth and development within the company
A supportive and collaborative team environment
The chance to make a positive impact on the lives of our clients and promote a healthier world
If you are passionate about wellness, have a strong desire to help others, and thrive in a remote work environment, then we want to hear from you! Apply now to join our team at Evolution Sports Group and help us make a difference in people's lives.