Product Safety Engineer II
RPMGlobal, New Bern, NC, United States
BSH Home Appliances Corporation – Top Employer US 2024
Tomorrow is our home.
At BSH, People Matter. Bring your unique skills, capabilities, and experiences to our dynamic teams where your contributions will drive our innovation culture. We strive to be a workplace that values people and supports opportunities for continuous professional and personal growth. As a leading manufacturer of home appliance brands Bosch, Gaggenau, and Thermador, we prioritize having a consumer centric mindset and creating positive experiences for the consumer throughout all interactions with our products and services. Join us now and give your career a home.
You Belong Here.
New Bern, NC / Full-time
Your responsibilities
The Product Safety Engineer II supports the analysis, investigation, and mitigation of product safety risks across BSH Home Appliances North America. This role performs structured risk assessments, evaluates potential hazards to consumers and property, and monitors field performance data to detect emerging issues. The position assists in investigating returned appliances, prepares responses to regulatory complaints, and ensures products are properly evaluated for safety risks throughout the Product Development Process (PDP). The engineer contributes directly to Product Safety Reviews, Technical Risk Assessments, and supports regulatory and insurance subrogation activities under the guidance of senior product safety staff.
Support enforcement of the company’s Product Safety Compliance Policy and associated procedures.
Conduct structured product hazard analysis for new products and support technical risk assessment activities such as CTS FMEA and FTA analysis via the Technical Risk Assessment for both new and existing products.
Review designs, schematics, and test results to identify potential safety hazards or non-compliance.
Assist in implementing risk-mitigation measures and documenting safety-related decisions.
Monitor safety-related field reports via call center complaints, warranty and insurance claim data as well as service trends to identify potential emerging issues.
Conduct investigations into alleged product safety concerns or injuries.
Perform or support laboratory testing, fault replication, and component evaluations to determine potential causes.
Prepare clear, concise summaries of investigation findings for internal review and to convey results to the respective product division QM/DE leaders, insurance claim adjusters and/or legal as applicable.
Participate, support and/or facilitate Product Safety Reviews by preparing risk information, case summaries, or technical data in advance.
Review product user manuals, precautionary statements, and labeling for clarity and adequacy of safety messaging and signal word usage in compliance with ANSI Z535 standards.
Identify foreseeable misuse and evaluate associated risks to help reduce risk for potential liability and consumer harm.
Ensure corrective actions identified during product safety reviews or other investigations are implemented and effective.
Assist in reviewing and responding to consumer complaints received from U.S. and Canadian regulatory agencies.
Provide technical inputs and testing support for regulatory inquiries coordinated by senior product safety engineers or Legal.
Support the Product Liability Forensic Engineer and Legal as necessary on product liability matters, such as gathering technical information, documentation, and evidence as needed.
Support external cause-and-origin experts by coordinating component reviews, providing documentation, or preparing test samples.
Attend scene or product inspections held externally as required to examine artifacts remaining from a loss.
Develop, update, and maintain internal product safety guidelines, tools, and test procedures as assigned.
Support process improvement activities to increase effectiveness of incident detection, testing, and risk-assessment workflows.
Participate in internal audits, safety program assessments, and compliance checks.
Collaborate cross-functionally with engineering, quality, manufacturing, and service organization to resolve safety issues.
Participate in industry working groups, AHAM task forces, UL STP participation, or special engineering committees as assigned.
Maintain confidentiality of all investigation and legal materials.
Perform other duties as assigned
Your profile
Bachelor’s degree (Engineering (Electrical, Mechanical, Mecha-Tronics or Industrial)) – Required
3-5 Years of Experience (Broad experience with household appliances or other electrical/gas) – Required
3-5 Years of Experience (consumer products.) –
Prior product safety, quality, or reliability engineering experience preferred.
Strong analytical, troubleshooting, and technical problem-solving abilities.
Ability to interpret design drawings, schematics, and test reports.
Working knowledge of UL, CSA, IEC, ANSI safety standards a strong plus.
Strong written and verbal communication skills; ability to prepare clear technical documentation.
Understanding of product safety principles, hazard identification, and misuse evaluation.
Familiarity with product liability considerations and regulatory frameworks.
Proficiency with FMEA, cause-and-effect analysis, FTA’s and 6-Sigma problem-solving tools.
Strong skills in data analysis (Excel, Minitab, or similar).
Ability to manage multiple investigations and deadlines with strong organizational skills.
Strong Time Management and Organizational skills
Ability to treat information as Confidential and Privileged regarding active investigations, legal matters, unreleased product specifications and development data
Good communication and organizational skills.
A good understanding of Product Liability and Government regulations
Good understanding 6 Sigma and 8-D tools and principles
Strong proficiency with MS Excel
Strong proficiency with Power BI is a plus
Strong proficiency in report writing and presenting information with PowerPoint
Experience dealing with uncertainty and resolving conflicts.
Experience with safety related analytical and quality tools
Prior experience in Quality Engineering a plus
Proficient with common mechanical and electrical measurement devices
The pay range posted for this position is based on the location noted in the posting title. Exact compensation offered may vary based on your specific skillset and work location. If the position is bonus or incentive eligible then the payments range from 0% to 200% of target with details laid out within the plan document.
Benefits offered include the following:
Medical, dental, vision, life insurance, short and long term disability benefits, employee assistance program (EAP), Healthcare and Dependent Care Flexible Spending Accounts (FSA), and Health Savings Account (HSA) participation starting on the first day of the calendar month following date of hire.
Wellness Plan that allows participating employees to earn lower medical care premiums.
401(k) Retirement Plan starting on the first day of the calendar month following 30 days of service. The plan provides a fully vested 100% employer match on the first 4% of compensation contributed and also includes an annual employer-funded profit sharing contribution dependent on company profitability.
Two weeks of paid vacation for all non-temporary status new hires below Director level positions. Vacation entitlement increases based on years of service with BSH.
Unlimited paid vacation for all Director and above level positions.
The greater of (a) 40 hours of paid sick leave or (b) state or local minimum requirements for paid leave (Non-Production Line).
40 hours of paid personal leave (Production Line).
12 days of paid holidays per year (max 8 hours paid per day).
Adoption Reimbursement Program, Perks at Work, and BSH Employee Purchase Program.
BSH provides ongoing product training, uniforms, computer tablet, cell phone and a company vehicle for eligible positions.
BSH is an equal opportunity employer and does not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, military service, or any other protected class. By including everyone and ensuring equal opportunities, BSH unleashes its full potential - EOE / AA Employer.
This position is eligible for the Employee Referral Bonus program.
#J-18808-Ljbffr
Tomorrow is our home.
At BSH, People Matter. Bring your unique skills, capabilities, and experiences to our dynamic teams where your contributions will drive our innovation culture. We strive to be a workplace that values people and supports opportunities for continuous professional and personal growth. As a leading manufacturer of home appliance brands Bosch, Gaggenau, and Thermador, we prioritize having a consumer centric mindset and creating positive experiences for the consumer throughout all interactions with our products and services. Join us now and give your career a home.
You Belong Here.
New Bern, NC / Full-time
Your responsibilities
The Product Safety Engineer II supports the analysis, investigation, and mitigation of product safety risks across BSH Home Appliances North America. This role performs structured risk assessments, evaluates potential hazards to consumers and property, and monitors field performance data to detect emerging issues. The position assists in investigating returned appliances, prepares responses to regulatory complaints, and ensures products are properly evaluated for safety risks throughout the Product Development Process (PDP). The engineer contributes directly to Product Safety Reviews, Technical Risk Assessments, and supports regulatory and insurance subrogation activities under the guidance of senior product safety staff.
Support enforcement of the company’s Product Safety Compliance Policy and associated procedures.
Conduct structured product hazard analysis for new products and support technical risk assessment activities such as CTS FMEA and FTA analysis via the Technical Risk Assessment for both new and existing products.
Review designs, schematics, and test results to identify potential safety hazards or non-compliance.
Assist in implementing risk-mitigation measures and documenting safety-related decisions.
Monitor safety-related field reports via call center complaints, warranty and insurance claim data as well as service trends to identify potential emerging issues.
Conduct investigations into alleged product safety concerns or injuries.
Perform or support laboratory testing, fault replication, and component evaluations to determine potential causes.
Prepare clear, concise summaries of investigation findings for internal review and to convey results to the respective product division QM/DE leaders, insurance claim adjusters and/or legal as applicable.
Participate, support and/or facilitate Product Safety Reviews by preparing risk information, case summaries, or technical data in advance.
Review product user manuals, precautionary statements, and labeling for clarity and adequacy of safety messaging and signal word usage in compliance with ANSI Z535 standards.
Identify foreseeable misuse and evaluate associated risks to help reduce risk for potential liability and consumer harm.
Ensure corrective actions identified during product safety reviews or other investigations are implemented and effective.
Assist in reviewing and responding to consumer complaints received from U.S. and Canadian regulatory agencies.
Provide technical inputs and testing support for regulatory inquiries coordinated by senior product safety engineers or Legal.
Support the Product Liability Forensic Engineer and Legal as necessary on product liability matters, such as gathering technical information, documentation, and evidence as needed.
Support external cause-and-origin experts by coordinating component reviews, providing documentation, or preparing test samples.
Attend scene or product inspections held externally as required to examine artifacts remaining from a loss.
Develop, update, and maintain internal product safety guidelines, tools, and test procedures as assigned.
Support process improvement activities to increase effectiveness of incident detection, testing, and risk-assessment workflows.
Participate in internal audits, safety program assessments, and compliance checks.
Collaborate cross-functionally with engineering, quality, manufacturing, and service organization to resolve safety issues.
Participate in industry working groups, AHAM task forces, UL STP participation, or special engineering committees as assigned.
Maintain confidentiality of all investigation and legal materials.
Perform other duties as assigned
Your profile
Bachelor’s degree (Engineering (Electrical, Mechanical, Mecha-Tronics or Industrial)) – Required
3-5 Years of Experience (Broad experience with household appliances or other electrical/gas) – Required
3-5 Years of Experience (consumer products.) –
Prior product safety, quality, or reliability engineering experience preferred.
Strong analytical, troubleshooting, and technical problem-solving abilities.
Ability to interpret design drawings, schematics, and test reports.
Working knowledge of UL, CSA, IEC, ANSI safety standards a strong plus.
Strong written and verbal communication skills; ability to prepare clear technical documentation.
Understanding of product safety principles, hazard identification, and misuse evaluation.
Familiarity with product liability considerations and regulatory frameworks.
Proficiency with FMEA, cause-and-effect analysis, FTA’s and 6-Sigma problem-solving tools.
Strong skills in data analysis (Excel, Minitab, or similar).
Ability to manage multiple investigations and deadlines with strong organizational skills.
Strong Time Management and Organizational skills
Ability to treat information as Confidential and Privileged regarding active investigations, legal matters, unreleased product specifications and development data
Good communication and organizational skills.
A good understanding of Product Liability and Government regulations
Good understanding 6 Sigma and 8-D tools and principles
Strong proficiency with MS Excel
Strong proficiency with Power BI is a plus
Strong proficiency in report writing and presenting information with PowerPoint
Experience dealing with uncertainty and resolving conflicts.
Experience with safety related analytical and quality tools
Prior experience in Quality Engineering a plus
Proficient with common mechanical and electrical measurement devices
The pay range posted for this position is based on the location noted in the posting title. Exact compensation offered may vary based on your specific skillset and work location. If the position is bonus or incentive eligible then the payments range from 0% to 200% of target with details laid out within the plan document.
Benefits offered include the following:
Medical, dental, vision, life insurance, short and long term disability benefits, employee assistance program (EAP), Healthcare and Dependent Care Flexible Spending Accounts (FSA), and Health Savings Account (HSA) participation starting on the first day of the calendar month following date of hire.
Wellness Plan that allows participating employees to earn lower medical care premiums.
401(k) Retirement Plan starting on the first day of the calendar month following 30 days of service. The plan provides a fully vested 100% employer match on the first 4% of compensation contributed and also includes an annual employer-funded profit sharing contribution dependent on company profitability.
Two weeks of paid vacation for all non-temporary status new hires below Director level positions. Vacation entitlement increases based on years of service with BSH.
Unlimited paid vacation for all Director and above level positions.
The greater of (a) 40 hours of paid sick leave or (b) state or local minimum requirements for paid leave (Non-Production Line).
40 hours of paid personal leave (Production Line).
12 days of paid holidays per year (max 8 hours paid per day).
Adoption Reimbursement Program, Perks at Work, and BSH Employee Purchase Program.
BSH provides ongoing product training, uniforms, computer tablet, cell phone and a company vehicle for eligible positions.
BSH is an equal opportunity employer and does not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, military service, or any other protected class. By including everyone and ensuring equal opportunities, BSH unleashes its full potential - EOE / AA Employer.
This position is eligible for the Employee Referral Bonus program.
#J-18808-Ljbffr