Dispatcher
IMC Companies, Houston, TX, United States
Job Title
Work Schedule Comments: Primarily M-F, 8am
5pm, overtime as necessary
Position Overview
Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to IMC drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers' time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.
Essential Functions
Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city
Send drivers their dispatches and any necessary messages through their tablet
Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure
Apply any additional charges including and notify customer service of changes
Track/Maintain GIS yard report, MDR, CNI, and Divisional Pool
Actively participate in driver recruiting and retention
Monitor XRS System to assist drivers to manage their time
Request rail billing
Review preliminary payroll
Other duties as assigned
Skills/Knowledge Desired
Data entry skills; Good communication and organizational skills
DOT Regulations
Hazardous Materials
Computer literate
Ability to multi-task
Import/Export container experience preferred
Work Schedule Comments: Primarily M-F, 8am
5pm, overtime as necessary
Position Overview
Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to IMC drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers' time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.
Essential Functions
Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city
Send drivers their dispatches and any necessary messages through their tablet
Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure
Apply any additional charges including and notify customer service of changes
Track/Maintain GIS yard report, MDR, CNI, and Divisional Pool
Actively participate in driver recruiting and retention
Monitor XRS System to assist drivers to manage their time
Request rail billing
Review preliminary payroll
Other duties as assigned
Skills/Knowledge Desired
Data entry skills; Good communication and organizational skills
DOT Regulations
Hazardous Materials
Computer literate
Ability to multi-task
Import/Export container experience preferred