Health Services Assistant
Penn State University, University Park, PA, United States
Health Services Assistant
The Pennsylvania State University, Center for Counseling and Psychological Services (CAPS), University Park has an opening for a Health Services Assistant, beginning immediately.
The Health Services Assistant provides support and administrative services in a health care setting/environment. This role interacts with customers, patients, medical staff, and external vendors to ensure efficient operations of the office/clinic/assigned area.
The health care assistant is responsible for a variety of administrative tasks, including maintaining records and data, answering and screening calls, greeting visitors, filing, typing, and maintaining office equipment.
Answer phones and screen calls; ensure healthcare staff are made aware of any cancellations or appointment changes
Screen and assist guests and visitors, assist with a variety of tasks such as scheduling and adjusting appointments, collecting payments, notifying healthcare staff of patient arrival, and collecting and documenting feedback
Enter information into the computer system for tracking and record-keeping purposes; monitor incoming faxes and distribute to client files
Work within the center's Electronic Medical Record (EMR) and manage sensitive information
Monitor clinic/office schedule
Submit clinical documents and records to external vendors
Provide healthcare staff with messages and information as needed
Attend clinic/office meetings
Maintain office equipment and ensure the completion of filing, scanning, shredding, faxing, and copying as requested
Assist with routine travel arrangements
Prepare fiscal reports as needed and process expenditures for payment
May assist with arranging special events
Assist office staff with various processes and procedures; recommend changes as needed
Assist with outreach materials and needs, including development, design, and production of publications
Support professional development and administrative tasks
Minimum Education, Work Experience & Required Certifications
General Equivalency Diploma (GED) or High School (HS) No prior relevant work experience required; previous relevant work experience accepted in lieu of education. Required Certifications: None
Background Checks/Clearances
This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
Salary & Benefits
The salary range for this position, including all possible grades, is $34,800.00 - $50,500.00. Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.
EEO Is the Law
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.
The Pennsylvania State University, Center for Counseling and Psychological Services (CAPS), University Park has an opening for a Health Services Assistant, beginning immediately.
The Health Services Assistant provides support and administrative services in a health care setting/environment. This role interacts with customers, patients, medical staff, and external vendors to ensure efficient operations of the office/clinic/assigned area.
The health care assistant is responsible for a variety of administrative tasks, including maintaining records and data, answering and screening calls, greeting visitors, filing, typing, and maintaining office equipment.
Answer phones and screen calls; ensure healthcare staff are made aware of any cancellations or appointment changes
Screen and assist guests and visitors, assist with a variety of tasks such as scheduling and adjusting appointments, collecting payments, notifying healthcare staff of patient arrival, and collecting and documenting feedback
Enter information into the computer system for tracking and record-keeping purposes; monitor incoming faxes and distribute to client files
Work within the center's Electronic Medical Record (EMR) and manage sensitive information
Monitor clinic/office schedule
Submit clinical documents and records to external vendors
Provide healthcare staff with messages and information as needed
Attend clinic/office meetings
Maintain office equipment and ensure the completion of filing, scanning, shredding, faxing, and copying as requested
Assist with routine travel arrangements
Prepare fiscal reports as needed and process expenditures for payment
May assist with arranging special events
Assist office staff with various processes and procedures; recommend changes as needed
Assist with outreach materials and needs, including development, design, and production of publications
Support professional development and administrative tasks
Minimum Education, Work Experience & Required Certifications
General Equivalency Diploma (GED) or High School (HS) No prior relevant work experience required; previous relevant work experience accepted in lieu of education. Required Certifications: None
Background Checks/Clearances
This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
Salary & Benefits
The salary range for this position, including all possible grades, is $34,800.00 - $50,500.00. Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.
EEO Is the Law
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.