Administrative Assistant/Front Desk
Alpha Aesthetics Partners, Columbus, OH, United States
Administrative Assistant / Front Desk
The ATAM Administrative Assistant / Front Desk must be detail-oriented and have the ability to multitask while managing a high-volume business. Must have enthusiasm for the beauty and wellness industry and possess excellent customer service skills for both internal (our team) and external guests. Enjoy working with others and possess a friendly and outgoing personality. Excellent communication, listening, organizational, problem-solving, and computer skills. Must be a team leader and enjoy mentoring others.
Objectives
Demonstrate top-notch phone skills credentialing the practice, providers, and treatments. Acts as a 'model' first impression of the practice
Uses approved telephone script to address common patient inquiries, confirmation calls and scheduling
Checking in and checking out patients
Scheduling and rescheduling patient appointments
Performs other downtime tasks as assigned by management
Represents our aesthetic medicine practice in a professional manner
Must work 1 Saturday/month with a day off during the week of the Saturday worked
Attend team meetings as scheduled
Participate in monthly or quarterly Personal, Professional and Financial Goal meetings
Requirements
Competencies
Ability to work in a fast-paced environment; ability to multi-task
Excellent team and individual work skills
Education and Experience
At least one (1) year of experience in customer service. (Preferred, not required)
Physical Requirements
Bending, kneeling and lifting 15lbs
Commitment to Diversity
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Anne Therese Aesthetic Medicine recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Employee discount
Schedule:
Day shift
Evening shift
Monday to Friday
Weekends as needed
The ATAM Administrative Assistant / Front Desk must be detail-oriented and have the ability to multitask while managing a high-volume business. Must have enthusiasm for the beauty and wellness industry and possess excellent customer service skills for both internal (our team) and external guests. Enjoy working with others and possess a friendly and outgoing personality. Excellent communication, listening, organizational, problem-solving, and computer skills. Must be a team leader and enjoy mentoring others.
Objectives
Demonstrate top-notch phone skills credentialing the practice, providers, and treatments. Acts as a 'model' first impression of the practice
Uses approved telephone script to address common patient inquiries, confirmation calls and scheduling
Checking in and checking out patients
Scheduling and rescheduling patient appointments
Performs other downtime tasks as assigned by management
Represents our aesthetic medicine practice in a professional manner
Must work 1 Saturday/month with a day off during the week of the Saturday worked
Attend team meetings as scheduled
Participate in monthly or quarterly Personal, Professional and Financial Goal meetings
Requirements
Competencies
Ability to work in a fast-paced environment; ability to multi-task
Excellent team and individual work skills
Education and Experience
At least one (1) year of experience in customer service. (Preferred, not required)
Physical Requirements
Bending, kneeling and lifting 15lbs
Commitment to Diversity
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Anne Therese Aesthetic Medicine recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Employee discount
Schedule:
Day shift
Evening shift
Monday to Friday
Weekends as needed