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Front Desk Support

Noble Hearts HR Consulting Inc., Walterboro, SC, United States


Position Title:

Front Desk Support Staff
Location:

Walterboro/Hampton, SC
Schedule:

Monday – Friday | 8:30 AM – 5:00 PM

Position Summary:
Seeking a professional and highly organized Front Desk Support Staff member for a short-term 8–12 week assignment. This role is essential to daily clinic operations, supporting providers, patients, scheduling, and financial processes.

Responsibilities:
Scheduling & Administrative Support

Centralize scheduling for psychiatrists, nurse practitioners, clinicians, and service staff

Make reminder, cancellation, and rescheduling calls

Complete and process patient intakes

Answer and route incoming calls

Manage mail, faxes, and client correspondence

Provide clerical support including reports and scheduling

Ensure annual EMR documentation and electronic signatures are completed

Financial Responsibilities

Conduct annual client financial reviews

Route accounts receivable and maintain daily cash logs

Update CIS and complete ticket corrections

Maintain financial ledgers and post payments

Collect payments and complete daily deposits

Review balances with patients and encourage payment

Update insurance and payment information at each visit and annually

Clinic & Telehealth Support

Communicate with telehealth staff and coordinate services

Gather and relay required patient information to providers

Cross-train and provide coverage for administrative staff as needed

Maintain office equipment, inventory, and professional lobby presentation

Minimum Requirements:

High school diploma with two (2) years of clerical experience; OR

Associate degree in related field; OR

Three (3) years of clerical experience

Spanish-speaking ability strongly desired

Experience in a healthcare or behavioral health setting preferred

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