FRONT DESK AGENT/ FULL TIME
Showboat Hotel & Island Waterpark, Atlantic City, NJ, United States
Full-Time Front Desk Agent at Showboat Hotel & Island Waterpark
Join the vibrant team at Showboat Hotel & Island Waterpark as a Full-Time Front Desk Agent! Immerse yourself in the exciting atmosphere of Atlantic City's most energetic family-friendly entertainment hub. Your days will be filled with welcoming guests, facilitating unforgettable experiences, and being the frontline ambassador of our hotel. This onsite position not only allows you to meet new people every day but also offers the thrill of being part of a dynamic, high-performance environment.
With a competitive pay rate of $18.00 per hour, you'll find yourself thriving in a role that values your enthusiasm and guest-focused attitude. If you thrive in fast-paced settings and love making people smile, this is a perfect opportunity for you. You will be given great benefits such as Medical, Dental, Vision, and Paid Time Off. Located on the World Famous Atlantic City Boardwalk, puts you right where the fun happens.
Dive into a rewarding career with us!
About Showboat Resort
Showboat Resort, an Atlantic City icon, has been rejuvenated into the premier travel destination for family friendly vacations and experiences. Showboat Resort is conveniently located on the Atlantic City boardwalk just feet away from the Atlantic Ocean. The resort features a beautifully renovated pet friendly hotel featuring 852 rooms, including walk-out balcony suites; 100,000 square feet of flexible meeting space; the world's largest arcade spread throughout the property which includes a 45,000 square foot indoor raceway. The newly open ISLAND Waterpark, a state of the art all year-round resort highlight is the largest indoor beachfront waterpark in the world, featuring 120,000 square feet housing 11 waterslides, a one-of-a-kind slide island, surf simulator, an indoor boardwalk, Paradise adult island and much more. The true fun and excitement of the Showboat Resort is its employees. Joining our team means immersing yourself in an environment that thrives on teamwork, mutual support, and a shared position for delivering exceptional guest experiences to make Showboat Resort Atlantic City's destination of choice. You will have the opportunity to collaborate with colleagues from each exciting area of the resort so that you will contribute to a dynamic and exciting work environment that continuously exceeds guests' expectations. Join us and let's work together to make Showboat resort the premier choice for families and fun seekers looking for unforgettable experiences.
What Would You Do as a Front Desk Agent/Full Time
As a Full-Time Front Desk Agent, your day-to-day will be an exciting blend of guest interaction and multitasking. Expect to greet guests with a warm smile, check them in and out, and provide them with all the information they need to enjoy their stay at our vibrant hotel. You'll also handle inquiries, resolve any issues, and ensure that every visitor leaves with a positive impression. Your schedule will include flexible rotating shifts, which means you'll have the opportunity to work nights, weekends, and holidays, keeping every day fresh and full of new experiences. Be ready to adapt to various situations as you assist guests with their requests, all while thriving in the energetic environment of our hotel.
Get ready to dive into the fun and fast-paced world of hospitality at Showboat Hotel & Island Waterpark!
What We're Looking For in a Front Desk Agent/Full Time
To thrive as a Full-Time Front Desk Agent at Showboat Hotel & Island Waterpark, you'll need a dynamic skill set that combines communication prowess with multitasking finesse. Excellent verbal and written communication skills are essential, allowing you to engage with guests and provide top-notch service. Interpersonal and active listening abilities will help you connect with visitors, ensuring their concerns and needs are met with care. Strong attention to detail is crucial for managing front desk activities efficiently, from cash handling and billing to reservation management.
Proficiency with property management systems like Opera, as well as Microsoft Word, PowerPoint, Excel, and Outlook, will empower you to juggle various tasks effectively. Experience in customer service, particularly in complaint resolution, is a must, along with knowledge of the hospitality industry. Being bilingual is a plus and will further enhance your ability to connect with our diverse guests!
Knowledge and skills required for the position are:
Excellent verbal and written communication
Interpersonal and active listening skills
Strong attention to detail
Ability to multitask and prioritize front desk activities
Customer service and complaint resolution
Cash handling and billing
Reservation management and PMS proficiency (e.g. Opera)
Proficient with Microsoft Word
PowerPoint
Excel
Outlook
Bilingual (preferred)
Hospitality industry knowledge
Make Your Move
So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!
Join the vibrant team at Showboat Hotel & Island Waterpark as a Full-Time Front Desk Agent! Immerse yourself in the exciting atmosphere of Atlantic City's most energetic family-friendly entertainment hub. Your days will be filled with welcoming guests, facilitating unforgettable experiences, and being the frontline ambassador of our hotel. This onsite position not only allows you to meet new people every day but also offers the thrill of being part of a dynamic, high-performance environment.
With a competitive pay rate of $18.00 per hour, you'll find yourself thriving in a role that values your enthusiasm and guest-focused attitude. If you thrive in fast-paced settings and love making people smile, this is a perfect opportunity for you. You will be given great benefits such as Medical, Dental, Vision, and Paid Time Off. Located on the World Famous Atlantic City Boardwalk, puts you right where the fun happens.
Dive into a rewarding career with us!
About Showboat Resort
Showboat Resort, an Atlantic City icon, has been rejuvenated into the premier travel destination for family friendly vacations and experiences. Showboat Resort is conveniently located on the Atlantic City boardwalk just feet away from the Atlantic Ocean. The resort features a beautifully renovated pet friendly hotel featuring 852 rooms, including walk-out balcony suites; 100,000 square feet of flexible meeting space; the world's largest arcade spread throughout the property which includes a 45,000 square foot indoor raceway. The newly open ISLAND Waterpark, a state of the art all year-round resort highlight is the largest indoor beachfront waterpark in the world, featuring 120,000 square feet housing 11 waterslides, a one-of-a-kind slide island, surf simulator, an indoor boardwalk, Paradise adult island and much more. The true fun and excitement of the Showboat Resort is its employees. Joining our team means immersing yourself in an environment that thrives on teamwork, mutual support, and a shared position for delivering exceptional guest experiences to make Showboat Resort Atlantic City's destination of choice. You will have the opportunity to collaborate with colleagues from each exciting area of the resort so that you will contribute to a dynamic and exciting work environment that continuously exceeds guests' expectations. Join us and let's work together to make Showboat resort the premier choice for families and fun seekers looking for unforgettable experiences.
What Would You Do as a Front Desk Agent/Full Time
As a Full-Time Front Desk Agent, your day-to-day will be an exciting blend of guest interaction and multitasking. Expect to greet guests with a warm smile, check them in and out, and provide them with all the information they need to enjoy their stay at our vibrant hotel. You'll also handle inquiries, resolve any issues, and ensure that every visitor leaves with a positive impression. Your schedule will include flexible rotating shifts, which means you'll have the opportunity to work nights, weekends, and holidays, keeping every day fresh and full of new experiences. Be ready to adapt to various situations as you assist guests with their requests, all while thriving in the energetic environment of our hotel.
Get ready to dive into the fun and fast-paced world of hospitality at Showboat Hotel & Island Waterpark!
What We're Looking For in a Front Desk Agent/Full Time
To thrive as a Full-Time Front Desk Agent at Showboat Hotel & Island Waterpark, you'll need a dynamic skill set that combines communication prowess with multitasking finesse. Excellent verbal and written communication skills are essential, allowing you to engage with guests and provide top-notch service. Interpersonal and active listening abilities will help you connect with visitors, ensuring their concerns and needs are met with care. Strong attention to detail is crucial for managing front desk activities efficiently, from cash handling and billing to reservation management.
Proficiency with property management systems like Opera, as well as Microsoft Word, PowerPoint, Excel, and Outlook, will empower you to juggle various tasks effectively. Experience in customer service, particularly in complaint resolution, is a must, along with knowledge of the hospitality industry. Being bilingual is a plus and will further enhance your ability to connect with our diverse guests!
Knowledge and skills required for the position are:
Excellent verbal and written communication
Interpersonal and active listening skills
Strong attention to detail
Ability to multitask and prioritize front desk activities
Customer service and complaint resolution
Cash handling and billing
Reservation management and PMS proficiency (e.g. Opera)
Proficient with Microsoft Word
PowerPoint
Excel
Outlook
Bilingual (preferred)
Hospitality industry knowledge
Make Your Move
So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!