Rock the Country Event Intern - Bellville, TX
Teamwork Online, Bellville, TX, United States
Festival Event Staff Intern
FanGate Solutions is a customer service driven company here to provide live entertainment and sports venues with a professional team of trained event day staff. Our philosophy is to treat our client's fans like our own with a knowledgeable, reliable, and fan friendly team. We are looking for eager, highly motivated, and friendly individuals aspiring to work in the sports and entertainment industry.
You will be working as a festival event staff intern in Bellville, TX at Rock the Country Music Festival on April 30th - May 2nd. As an Event Intern at FanGate Solutions for Rock the Country you will have the opportunity to gain experience in ticket sales, ticket operations, event management and guest services. Job positions for this internship include the following:
Box Office Ticket Sales
Golf Cart Shuttle Drivers
Parking Attendant
Guest Services Tent
Camping Check-In
Gate Attendant
Depending on your role you may be assisting with Will Call tickets, selling tickets, ticketing resolution, selling parking passes, scanning tickets, parking or camping tickets, distributing festival credentials, helping with shuttle transportation, and providing attendees with festival information. Once your shift is complete, you are allowed general admission into the music festival. Rock the Country - Bellville will feature performances by Ella Langley, Jason Aldean, Kid Rock, Brantley Gilbert and more!
Responsibilities include:
Aid guests with accurate festival information
Provide problem solving techniques to assist all customer inquiries and concerns
Accurately scan and validate all parking passes and festival tickets
Distribute appropriate wristband and parking credentials
Fulfill Will Call ticket orders accurately and efficiently
Sell Walk Up Festival tickets and parking passes to attendees
Represent FanGate Solutions and its clients in a professional and ethical manner
Punctual and self-motivated with an attention to detail
Communicate all pertinent information with clients and guests
Provide & maintain the highest level of customer service to clients and guests
Perform other duties & responsibilities as assigned by managers
Qualifications and requirements include:
Willing to travel to local and/or out of state venues
Ability to work untraditional hours including weekends, evenings and some holidays
College student majoring in hospitality, marketing, sport management, communications or related fields is a plus
Eager to start & build a career in sports and live entertainment
Ability to deliver exceptional service by anticipating the guests' needs and resolving issues in a timely and professional manner
Strong interpersonal skills that complement a team-oriented work ethic
Ticket sales experience is a plus
Must be neat and presentable at all times
Must be able to pass a background check
Must be 18 years of age or older with at least a high school diploma or GED
Pay is $12/hr. Thursday, April 30th - 8am - 8pm* Friday, May 1st - 8am - 8pm* Saturday, May 2nd: 10am - 8pm* *Event schedule and end time is subject to change We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
FanGate Solutions is a customer service driven company here to provide live entertainment and sports venues with a professional team of trained event day staff. Our philosophy is to treat our client's fans like our own with a knowledgeable, reliable, and fan friendly team. We are looking for eager, highly motivated, and friendly individuals aspiring to work in the sports and entertainment industry.
You will be working as a festival event staff intern in Bellville, TX at Rock the Country Music Festival on April 30th - May 2nd. As an Event Intern at FanGate Solutions for Rock the Country you will have the opportunity to gain experience in ticket sales, ticket operations, event management and guest services. Job positions for this internship include the following:
Box Office Ticket Sales
Golf Cart Shuttle Drivers
Parking Attendant
Guest Services Tent
Camping Check-In
Gate Attendant
Depending on your role you may be assisting with Will Call tickets, selling tickets, ticketing resolution, selling parking passes, scanning tickets, parking or camping tickets, distributing festival credentials, helping with shuttle transportation, and providing attendees with festival information. Once your shift is complete, you are allowed general admission into the music festival. Rock the Country - Bellville will feature performances by Ella Langley, Jason Aldean, Kid Rock, Brantley Gilbert and more!
Responsibilities include:
Aid guests with accurate festival information
Provide problem solving techniques to assist all customer inquiries and concerns
Accurately scan and validate all parking passes and festival tickets
Distribute appropriate wristband and parking credentials
Fulfill Will Call ticket orders accurately and efficiently
Sell Walk Up Festival tickets and parking passes to attendees
Represent FanGate Solutions and its clients in a professional and ethical manner
Punctual and self-motivated with an attention to detail
Communicate all pertinent information with clients and guests
Provide & maintain the highest level of customer service to clients and guests
Perform other duties & responsibilities as assigned by managers
Qualifications and requirements include:
Willing to travel to local and/or out of state venues
Ability to work untraditional hours including weekends, evenings and some holidays
College student majoring in hospitality, marketing, sport management, communications or related fields is a plus
Eager to start & build a career in sports and live entertainment
Ability to deliver exceptional service by anticipating the guests' needs and resolving issues in a timely and professional manner
Strong interpersonal skills that complement a team-oriented work ethic
Ticket sales experience is a plus
Must be neat and presentable at all times
Must be able to pass a background check
Must be 18 years of age or older with at least a high school diploma or GED
Pay is $12/hr. Thursday, April 30th - 8am - 8pm* Friday, May 1st - 8am - 8pm* Saturday, May 2nd: 10am - 8pm* *Event schedule and end time is subject to change We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.