Applications Specialist, Press Brake
BLM Group, Novi, MI, United States
Applications Specialist, Press Brake
Serves as a resource on technical expertise to their application within the department. Conducts demonstrations, applications tests, and time studies on behalf of customers for Press Brakes applications. Provides advanced technical support to sales team members and Product Manager. Makes decisions that influence the flow of work through other departments.
The duties listed below are the specific duties and tasks that someone in this position must accomplish. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the level and/or class of this position.
Formulates tooling quotes based on customer parts.
Completes feasibility/time studies based on customer parts.
Conducts customer software/machine demonstrations at the BLM GROUP USA facility (Solution Center) in Novi, MI.
Conducts customer software/machine demonstrations at customer sites.
Runs sample parts per request of sales team members.
Supports customers in the field with advanced training/applications.
Commissioning and calibration of Solution Center Press Brakes.
Responsible for development of demonstration parts.
Continued development of machine tool files.
Supports senior engineer in automation development.
Presentation of Press Brake and software at tradeshows.
Maintains showroom-quality condition of Press Brakes.
Provides technical expertise to other Applications Engineers and Product Managers working within the department.
Provides technical expertise to other departments within the company to aid with project specifications and completion.
Understands technical issues to the point of being able to aid others within the Applications department with recommendations and/or referring the matter to a subject expert.
Development of Sales Tools for new features or machines.
Performs a thorough application analysis; recommends a best fit laser solution for the customer.
Conducts customer run-off acceptance tests at the BLM GROUP USA facility in Novi, MI.
Supports the Product Manager by providing advanced technical counsel and solutions to the customer's specific technical issue.
Maintains a positive rapport and business relationship with customers by providing outstanding customer service.
Travel to Italy 1-2 times per year to have continual training in software and hardware of BLM GROUP products.
Travel up to 50% as needed by management.
Commitment to this position for a timeframe of 3
5 years.
Overtime as necessary to complete workload as defined by customer.
Other duties as assigned by management.
Associates Degree in a Technical field. Prior experience or equivalent military training may be substituted for a degree. At least two years of Press Brake experience across multiple applications including Press Brake setup, Press Brake service, Press Brake maintenance experience, or CNC press Brake part programming. Valid Driver's License with no more than two (2) points on a driving record within a three (3) year period.
Thorough understanding of CAD/CAM software and how they apply to specific machine and part applications. Understanding of reading part drawings. Thorough knowledge and understanding of statistical evaluations. Proficient in Microsoft Office (Word, Excel, and Outlook). Able to effectively use the Internet. Highly organized. Excellent verbal and written communication skills. Must be able to work effectively with minimal supervision. Must have excellent time management skills. Able to effectively work with all levels of team members and all types of customer personalities. Understanding of press brake technology/correction tables. Thorough understanding of press brake tooling.
General office equipment, including computers, printers, fax machines and telephones. Large format CNC machines. Generalized tools for troubleshooting large format machinery. Bridge Crane. Forklift.
While performing the duties of this job, the employee is regularly required to use hands to manipulate (type), stand; talk and hear; walk; sit, and lift or move no more than eighty (80) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral visions, depth perception and the ability to adjust focus. While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret technical data, information, and documents. Analyze and solve problems, use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; work under imposed manufacturing deadlines; interact with staff and other organizations; and frequently deal with dissatisfied or quarrelsome individuals. The incumbent works primarily in a manufacturing facility where the noise level may be moderate to loud. May occasionally work in an office environment. The position requires approximately up to 50% travel. Travel may be domestic or international as required. This position is not a remote position.
This position reports directly to the Applications Manager, Lasertube, Press Brake and Flat Sheet, and indirectly to the Applications Engineer, Press Brake. None.
Serves as a resource on technical expertise to their application within the department. Conducts demonstrations, applications tests, and time studies on behalf of customers for Press Brakes applications. Provides advanced technical support to sales team members and Product Manager. Makes decisions that influence the flow of work through other departments.
The duties listed below are the specific duties and tasks that someone in this position must accomplish. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the level and/or class of this position.
Formulates tooling quotes based on customer parts.
Completes feasibility/time studies based on customer parts.
Conducts customer software/machine demonstrations at the BLM GROUP USA facility (Solution Center) in Novi, MI.
Conducts customer software/machine demonstrations at customer sites.
Runs sample parts per request of sales team members.
Supports customers in the field with advanced training/applications.
Commissioning and calibration of Solution Center Press Brakes.
Responsible for development of demonstration parts.
Continued development of machine tool files.
Supports senior engineer in automation development.
Presentation of Press Brake and software at tradeshows.
Maintains showroom-quality condition of Press Brakes.
Provides technical expertise to other Applications Engineers and Product Managers working within the department.
Provides technical expertise to other departments within the company to aid with project specifications and completion.
Understands technical issues to the point of being able to aid others within the Applications department with recommendations and/or referring the matter to a subject expert.
Development of Sales Tools for new features or machines.
Performs a thorough application analysis; recommends a best fit laser solution for the customer.
Conducts customer run-off acceptance tests at the BLM GROUP USA facility in Novi, MI.
Supports the Product Manager by providing advanced technical counsel and solutions to the customer's specific technical issue.
Maintains a positive rapport and business relationship with customers by providing outstanding customer service.
Travel to Italy 1-2 times per year to have continual training in software and hardware of BLM GROUP products.
Travel up to 50% as needed by management.
Commitment to this position for a timeframe of 3
5 years.
Overtime as necessary to complete workload as defined by customer.
Other duties as assigned by management.
Associates Degree in a Technical field. Prior experience or equivalent military training may be substituted for a degree. At least two years of Press Brake experience across multiple applications including Press Brake setup, Press Brake service, Press Brake maintenance experience, or CNC press Brake part programming. Valid Driver's License with no more than two (2) points on a driving record within a three (3) year period.
Thorough understanding of CAD/CAM software and how they apply to specific machine and part applications. Understanding of reading part drawings. Thorough knowledge and understanding of statistical evaluations. Proficient in Microsoft Office (Word, Excel, and Outlook). Able to effectively use the Internet. Highly organized. Excellent verbal and written communication skills. Must be able to work effectively with minimal supervision. Must have excellent time management skills. Able to effectively work with all levels of team members and all types of customer personalities. Understanding of press brake technology/correction tables. Thorough understanding of press brake tooling.
General office equipment, including computers, printers, fax machines and telephones. Large format CNC machines. Generalized tools for troubleshooting large format machinery. Bridge Crane. Forklift.
While performing the duties of this job, the employee is regularly required to use hands to manipulate (type), stand; talk and hear; walk; sit, and lift or move no more than eighty (80) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral visions, depth perception and the ability to adjust focus. While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret technical data, information, and documents. Analyze and solve problems, use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; work under imposed manufacturing deadlines; interact with staff and other organizations; and frequently deal with dissatisfied or quarrelsome individuals. The incumbent works primarily in a manufacturing facility where the noise level may be moderate to loud. May occasionally work in an office environment. The position requires approximately up to 50% travel. Travel may be domestic or international as required. This position is not a remote position.
This position reports directly to the Applications Manager, Lasertube, Press Brake and Flat Sheet, and indirectly to the Applications Engineer, Press Brake. None.