Guest Assistant Lab
Bandana, New York, NY, United States
Guest Assistant Lab
The Museum of Modern Art is currently accepting applications for multiple Guest Assistants in its Visitor Engagement Department. These roles will be primarily focused on The Art Lab and The Creativity Lab. The Art Lab is an interactive space where kids and adults experiment, play, and create as they explore the ideas, tools, and techniques of modern and contemporary art, and The Creativity Lab offers participatory experiences that connect visitors with art and ideas. Reporting to our Visitor Engagement Managers, the Guest Assistants will greet visitors at the spaces and will assist with lobby operations, creating a highly positive experience for Museum guests that is conducive to repeat visitation, membership conversion, and positive word of mouth for the Museum.
Additional responsibilities include:
Sells daily and advance Museum admission, film, and program tickets, memberships, and member guest passes.
Processes credit cards and coupons, rings up cash, and issues change.
Generates proactive sales efforts throughout the Museum.
Proactively and warmly welcomes guests, responds to questions, and offers guidance.
Validates admission at points of entry to galleries.
Ensures smooth flow of visitors by proactively guiding visitors to various queues and spaces.
Resolves general complaints from guests and members on site.
Stays abreast of current and upcoming exhibitions, films, educational programs, and marketing campaigns.
Helps maintain inventory of printed information and marketing materials, and ensures signage is properly placed.
Drafts routine correspondence in response to incoming mail and email from members and visitors.
Updates membership database and assists with member events and RSVPs as needed.
Performs any other duties reasonably related to the functions described above.
Qualifications:
Bachelor's degree or equivalent. Previous museum experience.
Proficiency with computers/Windows.
Exceptional customer service skills, customer service experience, passion for the visual arts.
Facility with languages in addition to English strongly preferred.
Must be available to work weekends and holiday periods.
Fully vaccinated with a Centers for Disease Control and Prevention and/or the World Health Organization authorized vaccine (or approved for an exemption as a reasonable accommodation due to a qualified disability or sincerely held religious belief or other legal basis).
MoMA is hiring for a Guest Assistant Lab Position in Midtown, New York City. Base pay starts at $20.54/hr.
The Museum of Modern Art is currently accepting applications for multiple Guest Assistants in its Visitor Engagement Department. These roles will be primarily focused on The Art Lab and The Creativity Lab. The Art Lab is an interactive space where kids and adults experiment, play, and create as they explore the ideas, tools, and techniques of modern and contemporary art, and The Creativity Lab offers participatory experiences that connect visitors with art and ideas. Reporting to our Visitor Engagement Managers, the Guest Assistants will greet visitors at the spaces and will assist with lobby operations, creating a highly positive experience for Museum guests that is conducive to repeat visitation, membership conversion, and positive word of mouth for the Museum.
Additional responsibilities include:
Sells daily and advance Museum admission, film, and program tickets, memberships, and member guest passes.
Processes credit cards and coupons, rings up cash, and issues change.
Generates proactive sales efforts throughout the Museum.
Proactively and warmly welcomes guests, responds to questions, and offers guidance.
Validates admission at points of entry to galleries.
Ensures smooth flow of visitors by proactively guiding visitors to various queues and spaces.
Resolves general complaints from guests and members on site.
Stays abreast of current and upcoming exhibitions, films, educational programs, and marketing campaigns.
Helps maintain inventory of printed information and marketing materials, and ensures signage is properly placed.
Drafts routine correspondence in response to incoming mail and email from members and visitors.
Updates membership database and assists with member events and RSVPs as needed.
Performs any other duties reasonably related to the functions described above.
Qualifications:
Bachelor's degree or equivalent. Previous museum experience.
Proficiency with computers/Windows.
Exceptional customer service skills, customer service experience, passion for the visual arts.
Facility with languages in addition to English strongly preferred.
Must be available to work weekends and holiday periods.
Fully vaccinated with a Centers for Disease Control and Prevention and/or the World Health Organization authorized vaccine (or approved for an exemption as a reasonable accommodation due to a qualified disability or sincerely held religious belief or other legal basis).
MoMA is hiring for a Guest Assistant Lab Position in Midtown, New York City. Base pay starts at $20.54/hr.