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Medical Appointment Scheduler

Confident Staff Solutions, Valdosta, GA, United States


About the job Medical Appointment Scheduler
Position: Medical Appointment Scheduler

Company Overview
Job Summary
As a Medical Appointment Scheduler, you will be responsible for managing and scheduling appointments for patients at the healthcare facility. You will work closely with healthcare providers and patients to ensure that appointments are scheduled efficiently and accurately.

Key Responsibilities

Scheduling outbound medical appointments for patients

Engaging with health plan members through outbound calls

Scheduling In-Home Health Evaluations, and answering member questions

Arrange and coordinate the scheduling of the evaluations

Answer member questions and provide support

Outbound calls will be made using a cloud-based calling software system.

Qualifications

High school diploma or equivalent required

Previous experience in a medical office or scheduling role preferred

Strong organizational and time-management skills

Excellent communication and customer service skills

Ability to multitask and prioritize in a fast-paced environment

Knowledge of medical terminology and insurance verification is a plus

Proficient in computer skills and experience using scheduling software

Ability to maintain confidentiality and adhere to HIPAA guidelines

For immediate consideration, please email careers@confidentcallers.com.

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