Call Center Customer Service Representative
Russell Tobin, Columbus, OH, United States
Overview
Are you an experienced
call center or customer service professional
who enjoys helping customers and resolving issues in a fast-paced environment?
This is an opportunity to support clients at a
leading financial services organization , delivering high-quality account support and building long-term career stability.
Qualifications
1+ year of call center or customer service experience
Experience handling
high-volume inbound calls
Strong communication, active listening, and problem-solving skills
Comfort working with account information and following procedures
Banking, financial services, or regulated industry experience is a plus
Associate’s or Bachelor’s degree in Business, Finance, or a related field
preferred , not required
Responsibilities
Handle inbound calls to support customers with account-related inquiries
Provide accurate, professional, and timely service
Research, troubleshoot, and resolve customer issues
Document all interactions clearly and accurately
Meet individual and team performance metrics
Work with a well-known financial institution
Structured training and ongoing support
Fast-paced, team-oriented call center environment
Opportunity for
contract-to-hire conversion
based on performance
Benefits
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Apply now
to take the next step in your customer service career!
#J-18808-Ljbffr
Are you an experienced
call center or customer service professional
who enjoys helping customers and resolving issues in a fast-paced environment?
This is an opportunity to support clients at a
leading financial services organization , delivering high-quality account support and building long-term career stability.
Qualifications
1+ year of call center or customer service experience
Experience handling
high-volume inbound calls
Strong communication, active listening, and problem-solving skills
Comfort working with account information and following procedures
Banking, financial services, or regulated industry experience is a plus
Associate’s or Bachelor’s degree in Business, Finance, or a related field
preferred , not required
Responsibilities
Handle inbound calls to support customers with account-related inquiries
Provide accurate, professional, and timely service
Research, troubleshoot, and resolve customer issues
Document all interactions clearly and accurately
Meet individual and team performance metrics
Work with a well-known financial institution
Structured training and ongoing support
Fast-paced, team-oriented call center environment
Opportunity for
contract-to-hire conversion
based on performance
Benefits
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Apply now
to take the next step in your customer service career!
#J-18808-Ljbffr