Job Description

SoulCycle Studio Crew members are responsible for bringing the “Soul” of SoulCycle. Studio Crew part-time employees are committed to forging connections with our riders, provide top-tier innovative hospitality, and maintain the highest level of operational excellence all in the name of one goal: moving people to move the world. Studio Crew will demonstrate and uphold the values and vision of the company.

The Studio Crew part-time employee must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts.

The responsibilities and duties of the Studio Crew position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.

ROLES AND RESPONSIBILITIES:

Hospitality Champion & Community Builder

Curate impeccable and personalized rider experiences through high-level customer service and hospitality

Build community with riders so that you can anticipate their wants and needs

Treat the studio as if you’re throwing a party at your home where every rider feels welcome

Provide support to instructors for class check-in

Be willing and able to assist in all ﬁrst aid situations

Business Driver

Actively participate in studio speciﬁc challenges aimed at driving paid rides, retail sales, and hospitality

Upsell class packs, renewal memberships, retail, shoes, and water

Drive studio goals through intentional selling

Maintain product knowledge for retail operations

Team Player

Assist Studio Management with daily tasks and projects

Support with training and coaching new hires

Develop interpersonal relationships with all staﬀ to ensure eﬃciency and camaraderie

Studio Maintenance & Environment

Maintain the distinct SoulCycle studio aesthetics, atmosphere, and culture

Studio cleaning and prepping (bikes, weights,, ﬂoors, mirrors)

Common area and bathroom and locker area cleaning (front desk, lockers, retail shelves, oﬃce & hallways)

Qualifications:
Qualifications

A love of the SoulCycle brand

An innate love for taking care of humans

Customer service experience

The ability to prioritize and multi-task within a fast-paced environment

An openness to receiving and delivering feedback

A natural inclination to complete tasks and perform duties without direction

A keen eye for detail

Pay Transparency - $18.07

Additional Information

For additional Information visit our Career Site: https://www.soul-cycle.com/careers/

In Summary: Studio Crew part-time employees are committed to forging connections with our riders, providing top-tier innovative hospitality, and maintain the highest level of operational excellence . Studio Crew members must have at least 3 days of availability week over week, totaling 20 hours, with one of those days being a Saturday or Sunday .

En Español:

Descripción del trabajo

Los miembros de SoulCycle Studio Crew son responsables de llevar el \"Soul\" de Soul Cycle. Los empleados a tiempo parcial de Studio Crew se comprometen a forjar conexiones con nuestros pilotos, proporcionar hospitalidad innovadora de primer nivel y mantener el más alto nivel de excelencia operativa en nombre de un objetivo: mover a las personas para que muevan el mundo.

El empleado a tiempo parcial de Studio Crew debe tener al menos 3 días de disponibilidad semana tras semana, un total de 20 horas, con al menos uno de esos días siendo un sábado o domingo.

Las responsabilidades y deberes del puesto de equipo de estudio descritos aquí son representativos de los que un empleado debe desempeñar.

ROLES y responsabilidades:

Campeón de la hospitalidad y constructor comunitario

Curar experiencias de conducción impecables y personalizadas a través del servicio al cliente de alto nivel y la hospitalidad

Construye una comunidad con los jinetes para que pueda anticipar sus deseos y necesidades

Trata al estudio como si estuvieras organizando una fiesta en tu casa donde cada jinete se siente bienvenido

Proporcionar apoyo a los instructores para el check-in en clase

Estar dispuesto y capaz de ayudar en todas las situaciones de primeros auxilios

Conductor de negocios

Participar activamente en desafíos específicos del estudio dirigidos a impulsar viajes pagados, ventas minoristas y hospitalidad

Paquetes de clase, membresías renovables, venta al por menor, zapatos y agua

Impulsar los objetivos del estudio a través de la venta intencional

Mantener el conocimiento del producto para las operaciones minoristas

Jugador de equipo

Asistir a la dirección del estudio con las tareas y proyectos diarios

Apoyo para la formación y el entrenamiento de nuevos empleados

Desarrollar relaciones interpersonales con todo el personal para garantizar la eficiencia y la camaradería

Mantenimiento del estudio y medio ambiente

Mantenga la distintiva estética, atmósfera y cultura del estudio SoulCycle

Limpieza y preparación de estudios (bicicletas, pesas, pisos, espejos)

Limpieza de las zonas comunes y los baños y vestidores (tráfico delantero, armarios, estanterías minoristas, oficinas y pasillos)

Qualificaciones:
Qualificaciones

Un amor por la marca SoulCycle

Un amor innato por cuidar a los humanos

Experiencia en el servicio al cliente

La capacidad de priorizar y multi-tareas en un entorno acelerado

Una apertura a la recepción y entrega de comentarios

Una inclinación natural a completar tareas y realizar deberes sin dirección

Un ojo agudo para los detalles

Transparencia salarial - $18.07

Información adicional

Para obtener más información, visite nuestro sitio de carreras: https://www.soul-cycle.com/careers/

","

Job Description

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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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SoulCycle Studio Crew members are responsible for bringing the Soul of SoulCycle. Studio Crew part-time employees are committed to forging connections with our riders, provide top-tier innovative hospitality, and maintain the highest level of opera Studio, Crew, Hospitality, Operations, Instructor, Business Services

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