Risk Analyst I (Atlanta)
ASK Consulting, Atlanta, GA, United States
All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment.
Job Title: Risk Analyst II
Location: Atlanta, GA – Hybrid
Duration: 12 Months
Pay Rate: $30.00/hr onW2
Job Description:
Duties:
We are looking for a talented and experienced Risk Specialist who has a proven ability to work effectively in a fast-paced and dynamic team environment. The ideal candidate must have strong problem-solving and decision-making abilities and be able to identify, research, and analyze complex issues. The candidate must have exceptional time management skills and the ability to work under tight deadlines while prioritizing tasks to meet SLAs.
INBOUND CALLING
Analyze customer information, financial patterns, and transaction data to identify fraud and risk patterns and trends
Analyze financial data to detect irregularities in areas such as billing trends, financial relationships, and regulatory compliance procedures
Understand standard operating procedures and operate within the established guidelines to mitigate risk
Document processes and procedures and maintain accurate and detailed records of all transactions
Represent Client's brand and provide top-notch service while balancing customer empathy with risk policies
Collaborate effectively with cross-functional teams to resolve customer-related issues
Identify areas of improvement and propose changes to optimize processes and technology
Stay up-to-date with industry trends and data knowledge to identify new fraud and risk pattern
Skills:
2+ years of relevant experience in risk management
Inbound calling experience is must
Proficient with G-Suite and other relevant software
Strong analytical and critical thinking skills with attention to detail
Proven ability to deescalate customers and effectively handle difficult situations
Strong organizational skills and the ability to manage multiple tasks
Ability to work under tight deadlines and prioritize tasks to meet SLAs
Strong work ethic with high integrity and ethics
Effective collaboration and teamwork skills
Strong understanding of customer service and customer empathy
Willingness to learn and adapt to new technologies and processes.
A bachelor's degree in finance, risk management, accounting or related field a plus
About ASK:
ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
Job Title: Risk Analyst II
Location: Atlanta, GA – Hybrid
Duration: 12 Months
Pay Rate: $30.00/hr onW2
Job Description:
Duties:
We are looking for a talented and experienced Risk Specialist who has a proven ability to work effectively in a fast-paced and dynamic team environment. The ideal candidate must have strong problem-solving and decision-making abilities and be able to identify, research, and analyze complex issues. The candidate must have exceptional time management skills and the ability to work under tight deadlines while prioritizing tasks to meet SLAs.
INBOUND CALLING
Analyze customer information, financial patterns, and transaction data to identify fraud and risk patterns and trends
Analyze financial data to detect irregularities in areas such as billing trends, financial relationships, and regulatory compliance procedures
Understand standard operating procedures and operate within the established guidelines to mitigate risk
Document processes and procedures and maintain accurate and detailed records of all transactions
Represent Client's brand and provide top-notch service while balancing customer empathy with risk policies
Collaborate effectively with cross-functional teams to resolve customer-related issues
Identify areas of improvement and propose changes to optimize processes and technology
Stay up-to-date with industry trends and data knowledge to identify new fraud and risk pattern
Skills:
2+ years of relevant experience in risk management
Inbound calling experience is must
Proficient with G-Suite and other relevant software
Strong analytical and critical thinking skills with attention to detail
Proven ability to deescalate customers and effectively handle difficult situations
Strong organizational skills and the ability to manage multiple tasks
Ability to work under tight deadlines and prioritize tasks to meet SLAs
Strong work ethic with high integrity and ethics
Effective collaboration and teamwork skills
Strong understanding of customer service and customer empathy
Willingness to learn and adapt to new technologies and processes.
A bachelor's degree in finance, risk management, accounting or related field a plus
About ASK:
ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.