Operations Coordinator
RLink Solutions, New York, NY, United States
Role: Operations Coordinator
New York, NY - Hybrid
12+months
Top 3 Skills:
End-to-End CRM & Promotion Execution:
Owning the full lifecycle of campaigns, from building and launching targeted communications to managing promo codes and ensuring precise user targeting.
Performance Analytics & Monitoring:
Tracking campaign flow performance, pulling results, estimating incrementality, and providing data-driven recommendations for scalability.
Process Codification:
Documenting operational best practices and defining functional requirements to help transition manual workflows into automated, scalable growth efforts.
Job Description:
Uber is seeking a sharp, organized, and proactive Operations Coordinator to serve as the "operational glue" for Teens Growth Bets campaigns. This role is a unique hybrid of hands-on execution and strategic scaling. You will be the bridge between manual workflows and future automation. We need a subject matter expert who can execute fiercely with a customer-first mentality, solving the complex technical and operational challenges inherent in launching new campaigns and growing our products among multiple teen subsegments.
What You’ll Do
CRM & Lifecycle Management: Own the end-to-end execution of select CRM campaigns. You will build, launch, and measure targeted communications to drivers and riders.
Promotion Execution: Manage the lifecycle of promotion campaigns, from initial request to ensuring precise targeting and clear terms for the end user.
Analytics & Performance Monitoring: Monitor flow performance, pull results, estimate incrementality and recommend scalability
Process Improvement & Codification: Document operational best practices to help define functional requirements for further growth efforts
Cross-Functional Stakeholders: Coordinate with key partners such as Marketing, CRM, and Eats to execute campaigns
What You’ll Need
Experience: At least 2–3 years of relevant experience in operations, logistics, or project coordination within a high-growth environment.
Grit & Autonomy: A strong level of autonomy and a "no task too small" mentality. You are willing to help with every change of the business.
Analytical Rigor: Ability to measure the success of promo codes and CRM campaigns, using data to refine targeting and improve ROI.
Problem-Solving Skills: A demonstrated background in solving complex customer problems and navigating technical ambiguity.
Communication: Great communication skills and the ability to interact professionally with high-performing Ops Managers, internal partners, and external vendors.
Precision: An obsession with detail, particularly regarding CRM tools and creative assets
New York, NY - Hybrid
12+months
Top 3 Skills:
End-to-End CRM & Promotion Execution:
Owning the full lifecycle of campaigns, from building and launching targeted communications to managing promo codes and ensuring precise user targeting.
Performance Analytics & Monitoring:
Tracking campaign flow performance, pulling results, estimating incrementality, and providing data-driven recommendations for scalability.
Process Codification:
Documenting operational best practices and defining functional requirements to help transition manual workflows into automated, scalable growth efforts.
Job Description:
Uber is seeking a sharp, organized, and proactive Operations Coordinator to serve as the "operational glue" for Teens Growth Bets campaigns. This role is a unique hybrid of hands-on execution and strategic scaling. You will be the bridge between manual workflows and future automation. We need a subject matter expert who can execute fiercely with a customer-first mentality, solving the complex technical and operational challenges inherent in launching new campaigns and growing our products among multiple teen subsegments.
What You’ll Do
CRM & Lifecycle Management: Own the end-to-end execution of select CRM campaigns. You will build, launch, and measure targeted communications to drivers and riders.
Promotion Execution: Manage the lifecycle of promotion campaigns, from initial request to ensuring precise targeting and clear terms for the end user.
Analytics & Performance Monitoring: Monitor flow performance, pull results, estimate incrementality and recommend scalability
Process Improvement & Codification: Document operational best practices to help define functional requirements for further growth efforts
Cross-Functional Stakeholders: Coordinate with key partners such as Marketing, CRM, and Eats to execute campaigns
What You’ll Need
Experience: At least 2–3 years of relevant experience in operations, logistics, or project coordination within a high-growth environment.
Grit & Autonomy: A strong level of autonomy and a "no task too small" mentality. You are willing to help with every change of the business.
Analytical Rigor: Ability to measure the success of promo codes and CRM campaigns, using data to refine targeting and improve ROI.
Problem-Solving Skills: A demonstrated background in solving complex customer problems and navigating technical ambiguity.
Communication: Great communication skills and the ability to interact professionally with high-performing Ops Managers, internal partners, and external vendors.
Precision: An obsession with detail, particularly regarding CRM tools and creative assets