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SRE Consultant

Pacer Group, Charlotte, NC, United States


Note to Applicants: We are actively reviewing all submissions! Even if you see a high number of applicants, we encourage you to apply if your skills align with the role. We value every application and are committed to finding the right fit.

Role Summary:

We are seeking a highly experienced

SRE Consultant

to act as a bridge between central reliability operations and various Lines of Business (LOBs). You will be responsible for defining, implementing, and maturing SRE models across the enterprise, transitioning traditional Production Operations into a modern, SRE-driven ecosystem.

Key Responsibilities:
Engagement & Strategy:

Partner with the team to understand hub operations and specific LOB needs. Develop a comprehensive view of SRE implementation and identify gaps in existing models.
Practice Maturation:

Support LOBs in adopting SRE practices through thorough analysis, viable technical proposals, and active contribution to the new operating model.
Maturity Assessments:

Define engagement models based on tower maturity and skill readiness. Conduct detailed assessments to recommend targeted interventions for capability gaps.
Organizational Mapping:

Map current Production Operations functions and personnel to specific SRE roles. Identify skill gaps and develop necessary reskilling or replacement strategies.
Roadmap Execution:

Develop and execute tower-specific road maps for SRE adoption, including coaching plans, tooling strategies, and governance models.
Operational Transition:

Define the boundaries between retained traditional operations and SRE ownership. Create and execute a transition plan to shift from legacy models to an SRE-driven approach.

Required Skills & Qualifications:
Total Experience:

15+ years of overall experience in IT/Production Operations.
SRE Expertise:

5+ years of dedicated experience in a

Site Reliability Engineering (SRE)

role.
Cloud Proficiency:

Advanced hands-on experience with

AWS

(Amazon Web Services).
Observability:

Expert-level knowledge of

Dynatrace

for performance monitoring and proactive reliability management.
Consultative Approach:

Proven ability to define engagement models and lead large-scale organizational transitions.
Leadership:

Experience coaching technical teams and managing governance models within a complex enterprise environment.