JDE Analyst
Strategic Systems Inc, Charlotte, NC, United States
The
JDE Analyst
is responsible for the functional operation, support, and continuous improvement of enterprise applications. This role serves as the primary liaison between business users and IT for ERP-related processes and ensures that systems effectively support operations across manufacturing, finance, sales order management, and distribution.
Key Responsibilities
Partner with business users to understand operational processes and identify system needs
Gather, analyze, and document business and functional requirements
Translate business requirements into functional specifications for development teams
Manage ERP application support queue and prioritize helpdesk tickets
Coordinate ERP development resources to ensure timely delivery of enhancements and issue resolution
Ensure prompt response and resolution of production issues and user requests
Maintain a strong understanding of how ERP systems support cross-functional business operations
Lead functional testing for system enhancements, bug fixes, and new features
Develop test scenarios and coordinate user acceptance testing (UAT)
Validate that delivered solutions meet business requirements
Support release planning and deployment of system changes
Participate in ERP implementation activities, including JD Edwards EnterpriseOne
Requirements
Bachelor’s degree in Information Systems, Business, or related field (or equivalent experience)
10+ years of experience supporting ERP systems in manufacturing or distribution environments
Strong understanding of business processes including manufacturing, order management, finance, and logistics
Experience gathering and documenting business requirements
Strong analytical, problem-solving, and organizational skills
Excellent communication skills with the ability to collaborate across technical and business teams
Experience with JD Edwards XE or JD Edwards EnterpriseOne
Preferred Attributes
ERP functional support expertise
Business process analysis
Requirements gathering and documentation
Ticket and support management
Cross-functional communication
Testing coordination and change management
JDE Analyst
is responsible for the functional operation, support, and continuous improvement of enterprise applications. This role serves as the primary liaison between business users and IT for ERP-related processes and ensures that systems effectively support operations across manufacturing, finance, sales order management, and distribution.
Key Responsibilities
Partner with business users to understand operational processes and identify system needs
Gather, analyze, and document business and functional requirements
Translate business requirements into functional specifications for development teams
Manage ERP application support queue and prioritize helpdesk tickets
Coordinate ERP development resources to ensure timely delivery of enhancements and issue resolution
Ensure prompt response and resolution of production issues and user requests
Maintain a strong understanding of how ERP systems support cross-functional business operations
Lead functional testing for system enhancements, bug fixes, and new features
Develop test scenarios and coordinate user acceptance testing (UAT)
Validate that delivered solutions meet business requirements
Support release planning and deployment of system changes
Participate in ERP implementation activities, including JD Edwards EnterpriseOne
Requirements
Bachelor’s degree in Information Systems, Business, or related field (or equivalent experience)
10+ years of experience supporting ERP systems in manufacturing or distribution environments
Strong understanding of business processes including manufacturing, order management, finance, and logistics
Experience gathering and documenting business requirements
Strong analytical, problem-solving, and organizational skills
Excellent communication skills with the ability to collaborate across technical and business teams
Experience with JD Edwards XE or JD Edwards EnterpriseOne
Preferred Attributes
ERP functional support expertise
Business process analysis
Requirements gathering and documentation
Ticket and support management
Cross-functional communication
Testing coordination and change management