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Certified Pharmacy Technician (Temporary) - 247943

Medix™, New York, NY, United States


Certified Pharmacy Technician – Pharmacy Care Navigator (Remote)

Are you a

Certified Pharmacy Technician

who thrives on meaningful patient interactions and loves helping people save money on their medications? Join our fast-growing, mission-driven team transforming how patients access affordable prescriptions - all from home.

Position Type:

Temporary, Full Time

What You’ll Do:
Support patients through outbound outreach, educating them on cost-saving opportunities
Build rapport quickly and guide conversations with empathy and clarity
Manage a steady caseload and maintain a high-volume call queue
Meet or exceed daily and weekly performance targets
Accurately document all interactions and follow established workflows
Collaborate with teammates and contribute ideas for improving processes
Provide occasional guidance to new hires as your expertise grows

What We’re Looking For:

Must-Haves:
Active

Certified Pharmacy Technician (CPhT)

credential
2+ years

of outbound call experience (sales, patient outreach, MDM, etc.)
1+ year

in a community or retail pharmacy setting
Strong record of hitting high-volume call and conversion goals
Confidence discussing insurance coverage and cost-saving programs
Excellent accuracy, documentation, and attention to detail

What Sets You Apart
You build trust and connection within seconds
Helping a patient save

$100+ per month

genuinely motivates you
You simplify complex insurance language into clear, human conversations
You stay driven and positive even through long stretches of unanswered calls

Bonus Points
Experience in specialty pharmacy or prior authorizations
Bilingual—Spanish highly preferred
Familiarity with employer-sponsored benefits programs

Compensation & Role Details
Pay:

$20/hour
Contract:

Temporary position with potential for permanent placement
Benefits:

Medical, Dental, and Vision
Schedule:

40 hours/week, 9 a.m.–6 p.m. EST or CST, with one Saturday morning shift per month